Lots of great stuff out there this past week…can’t share it all but will share some. If you want to track all my shared stories from my google reader Shared Items feed.
It’s Simple, Fix the Problem by Valeria Maltoni on Conversation Agent
Become a More Creative Leader — Think Small by Stew Friedman on HarvardBusiness.org
Systems Thinking: A Technique To Find Project Problems by Bas de Baar on Project Shrink
Service Outages — It’s All About the Response by Scott Blitstein on WebWorkerDaily
Reminder: Know what you’re measuring by Jason on Signal vs. Noise
Hitting The Social Media Sweet Spot by John Jantsch on Small Business Marketing Blog from Duct Tape Marketing
Creating Community Through Relevant Local Information by Christine Whittemore on Marketing Profs Daily Fix
Conformity Makes Community Comfortable by Micah Baldwin on Learn to Duck
“Technology over Tyranny” managing in a flat world by Mark McDonald on Gartner’s Blog Network
The 10 Questions Every Change Agent Must Answer by Bill Taylor on HarvardBusiness.org
The Future of Customer Service by Frank Eliason on Time to be Frank
Web 2.0 and IT: A Finally Friday CCrit by Steve on No Secret
Are You Keeping It Simple? by Danny Brown
Enterprise IT is not a Science Experiment by Glen B. Alleman on Herding Cats
The Benefits of a Classical Education by Tim O’Reilly on O’Reilly Radar
The New, the Big, and the Now by Julien Smith on in over your head
