Featured Articles
Are you building an “order taker” or “solution maker” environment?
Dave Brock just published a post that resonated with me. The title of the post – Order Taker or Solution Creator – hits home in the IT world. In the article, Dave describes what he calls ‘order takers’ and ‘solution creators’. The order taker does a good job of working with clients to deliver a widget [...]
Hope isn’t a tactic either…
You’ve probably heard the old saying that “Hope isn’t a strategy”. I’ve written a few words on the topic of Strategy, Tactics and Hope in the past and have even talked about minding the gap between strategy and tactics. Most people and organizations understand – at least in theory – that they need a strategic [...]
The CIO and CMO – true love….or puppy love?
I’ve been reading a lot lately about the ‘love affair’ between Chief Information Officer’s and Chief Marketing Officer’s around the world. I think this is a good thing…as long as this is ‘true love’ and not just infatuation between two groups that are starting to have to work closer together to get things done. As [...]
Data Driven…or Data Informed?
I just finished reading Eric T. Peterson’s post titled The Myth of the “Data-Driven” Business. I don’t talk or write much about ‘data’…mostly because I’ve always taken it for granted as something that was always ‘there’. If the data I needed wasn’t available in an easy to consume format, I’ve always found a way [...]
