Links for February 12 2012

  • Leadership: I Don’t Know by Kneale Mann

    Quote: “I don’t know” to some, may appear indecisive. Some fear it may show investors the company is on shaky ground. But leaders who show they rely on their entire team for ideas and solutions can build a stronger foundation than those who get out the pom poms during good times and hide during challenges.

  • Start by Looking Inside by Jamie Notter

    Quote: If you have bad products, you’re out of the game. If you don’t provide value to the customer, you won’t succeed. But that’s just your entry fee. Once you’re in, you have to pay attention to what’s going on “inside.” Your employees. Your customers. The way people are treated. Trust. I think those things are going to separate the high performers from the merely “relevant” in the coming years.

  • Meet the Mother of All Processes by John M. Bernard on BrianSolis.com

    Quote: A business that operates in the NOW must build a management system that provides clear direction and a line-of-sight to results for every employee. Such a system must generate true accountability, forge a common business language everyone understands, drive complete transparency, and ensure that everyone enjoys the appropriate resources, tools and skills to do their work spectacularly well. In this NOW world, management must complete its work before that all-important value-creating moment arrives for its inspired employees to thrill the customer and crush the competition.

  • What’s your answer? by Jason F on 37signals

    Quote: Every decision involves a sacrifice. You may have had to sacrifice some thoroughness here so you could be more thorough there. But when answers like that pile up it’s worth looking yourself in the mirror and ask why you’re satisfied with answers like that.

  • The Most Important Question You Can Ask by Tony Schwartz on Harvard Business Review

    Quote: Why are you here? It’s arguably life’s most important question, but is it one you ask yourself?

  • Don’t Confuse Passion with Competence by Scott Anthony on Harvard Business Review

    Quote: Passion only matters if it leads to an innovation that delivers impact, whether that impact is measured in revenues, profits, improved process performance, or something entirely differently. This is one reason why good venture capital investors dole out capital in stages. They are waiting to see if the vision that looks so great on paper bears any resemblance to reality.

  • Investing in Disruptive Technology to Compete for the Future by Brian Solis on PandoDaily

    Quote: Disruptive technology requires much more than visibility and activity. To master these platforms requires presence and a commitment to steer thoughtful activity within value networks to the benefit of your organization as well as the experiences of those who define it.

  • Do Organizations Need a Chief Collaboration Officer? By Jacob Morgan on CloudAve

    Quote: Be careful of automatically assuming that a CCO is or is not the best solution. Ultimately the decision comes down to looking at your existing environment and structure. As you can see above every company has its own way of doing things and so will yours. I certainly see scenarios where a CCO can be beneficial but there are just as many scenarios where having a CCO is not the best idea. The point of this post isn’t to say what is right or wrong but to get you to think about the answer to this question so that you can make a decision that is best for your company.