EB
Mar 16, 2015
Everything As A Service
It seems like every article you read about technology today includes a service delivered in an ‘-As-A-Service’ approach. We have an abundance of
EB
Nov 29, 2011
Recovering from Bad Customer Service
I love good customer service. Receiving excellent service from a company / person makes me feel good...it makes me happy and makes me excited to revisit
EB
Jul 12, 2011
Customer Service sucks...or....the one where Eric lost his temper....
I lost my temper yesterday and a poor, helpless support representative got to hear some words that would make most folks blush. See...when someone in a
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