Links for June 28 2009

Why Your Corporate Message Isn’t Being Heard by Jason Falls on Social Media Explorer The 7 Sins of Customer Service by Valeria Maltoni on Conversation Agent Productivity gains in software engineering are powering innovation by Auren Hoffman on Summation Boosting Engagement While Cutting Costs by Jeannie Ruhlman and Cheryl Siegman on Gallup’s Organizational Performance Blog … Read more Links for June 28 2009

Meetings & Trust: Do they go together?

Carmine Coyote had a great post over on Slow Leadership today titled “The More Meetings, The Less Trust“. The introductory paragraph sums it up nicely (emphasis mine): In the list of activities that waste time and cause worthless frustration at work, meetings rank very near the top. Not only do many meetings fail to result … Read more Meetings & Trust: Do they go together?

Networking is more than technology

The last few years has seen the rise of Internet based social networking. Web sites like Facebook, Myspace, LinkedIn and others have done a lot for networking but it seems like a lot of people think that networking stops as soon as you ‘connect’ with someone. Charles Green at the Trust Matters Blog had a … Read more Networking is more than technology

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