Links for July 21 2013

  • Creating an Open, Transparent Organization through Social | Enterprise Social Software Blog | Socialtext

    Quote: Not only can social break down the walls between departments, but a social solution can help break down the hierarchies too. Turning one-way communication into meaningful discussions between executives and employees isn’t a quick change

  • Cloud: The Testing Ground for the New CIO — CIO Dashboard

    Quote: The cloud is a testing ground for CIOs to learn to lead through influence—catalyzing conversations with business users about how new digital service offerings can help grow revenue and transform processes rather than trying to control business users’ access to it. CIOs boast a wealth of information and insight about the “art of possible” with emerging technologies, integration and security. And, they are uniquely positioned to aggregate information and resources and share them across the enterprise.

  • Rethinking IT Transformation for the Cloud : CloudAve

    Quote: CIOs need to recognize that they are now service providers that need to compete with 3rd party vendors like Amazon,, Microsoft and others and that they now need to transition to an IT-as-a-Service (ITaaS) operating model. This model needs to provide users will self-serve access to external and internal services via an integrated service catalog that also supports chargeback and billing. This operating model needs to reflect not just new cloud services, but also include virtualized and dedicated environments that will be still part of the enterprise IT landscape for the foreseeable future.

  • So You Want To Write A Digital Strategy? | Smashing Magazine

    Quote: “Creating a digital strategy is a chance to bring some order to the chaos that is most organisations approach to digital.”

  • Coding Horror: The Rule of Three

    Quote: So the next time you think "I’ve built a reusable thing!", stop, and think "how can I find three users, customers, or audiences, to prove that I’ve built something reusable?" instead.

  • Top CIOs Become Business Process Czars –

    Quote: CIOs, however, are in an ideal position to see the broad array of interactions among employees, customers and business partners–and identify opportunities for improvement across the entire enterprise. As Jim Stikeleather, chief innovation officer at Dell, puts it: "CIOs should know more about how the business runs than any other executive."

  • Innovate on Purpose: Prune before Innovating

    Quote: No matter how much we’d like to think that all management is scientific, every firm has a number of pet projects sponsored by executives who want to try out a particular technology or who want to enter a particular market. The pet projects are easy to spot and hard to kill, and frequently absorb a lot of resource for very little benefit. These pet projects are undertaken with little market research or understanding of the customer base and are rarely successful after launch.

Links for April 15 2012

  • “The honeymoon is over” by Lisa Breytspraak Jasper

    Quote: So now the magic question… how does a CIO continue the honeymoon indefinitely? I suggest the following: Before the honeymoon is over, definitely within that 6-12 month mark, that CIO better be coming to his or her business partners with real ideas on how they can use technology to change their business. That’s something they can bond over. If they aren’t in that position of helping their business stakeholders use technology strategically, they will at a minimum, be totally marginalized, and more likely, be perceived as a failure.

  • How To Talk About Your Weaknesses by Simon Sinek on Re:Focus

    Quote: Everything in the world is balanced. For every weakness we have, we have a strength that explains or provides context for that weakness. Both these examples offer honest answers to the question but do so within the context of why that weakness exists. The result? We’re more likely to be seen as trustworthy because we’re willing to offer an honest answer to vulnerable question and, more importantly, the person listening to us is more likely to put is in a job that highlights our strengths and mitigates our weaknesses…which is good for us and good for them.

  • Wisdom of the loud by Oliver Marks on ZDNet

    Quote: Surprisingly it was ’60’s rock star Jimi Hendrix who said “Knowledge speaks, but wisdom listens”. We instinctively know good management is far more about listening and understanding than it is about demonstrating your depth of knowledge. Most people would consider a good manager to be someone who openly and honestly sets you reasonable tasks, is supportive and informative in helping you achieve them, makes participants feel valued and secure, responds to any issues quickly in real time and acknowledges and celebrates your efforts and completion.

  • What CEOs Want from CIOs Now from Kim Nash on CIO Blogs

    Quote: It sounds to me like what CEOs mean when they say they want new business models is a combination of technology innovation and old-fashioned business process redesign. Home Box Office broadening business to mobile content. Walgreens morphing from a drug store to a “daily living” service retailer.

  • Communication and the Art of Not Communicating by Dean Shaw

    Quote: Technology allows us to do magical things that we couldn’t have dreamt about even 10 years ago. And that is a good thing. But it has also made us slaves to those things. Paraphrasing Seinfeld, we don’t want to know what’s going on around us; we want to know what’s else is going on.

  • 5 Ways to Fix Your High Value Jerks by Susan Cramm on Valuedance

    Quote: It seems to me that jerkiness is on the rise in many organizations.  This is unfortunate but understandable given the stresses of the current economic and competitive climate.  But talented jerks can create a climate of fear that causes others to go passive-aggressive, defensive, and timid.  Talented jerks expand their impact that the cost of those around them, dividing rather than multiplying, making the organizational whole less than the sum of its parts.  Rather than accepting jerkiness as the “new normal,” it’s more important than ever for leaders to have the courage to fire what they cannot fix.

  • Entrepreneur Series: Past, Present and Future by Mark Harai

    Quote: Learn from the past. Take action – keep moving forward everyday. Never stop dreaming, envisioning and communication a better future for all.

  • What Does Big Data Mean To You? by Aaron Doades on Search Engine Land

    Quote: Long story short, this idea of big data is too large to be defined.. Whether you are an e-commerce company, an ad agency working with direct response or branding campaigns, luxury advertiser or so forth, many aspects to data might apply. Before you settle in on your data sources, think about the idea of “big data” and what it means to you.

  • How IT can think like the business by Bob Lewis on Application development – InfoWorld

    Quote: Good news first: Because so much of what IT does is more practice than process, we have firsthand experience with the sorts of tools that are useful for supporting practices — tools like Visio, various IDEs, and project management software. The bad news: What we in internal IT know how to do is to build or integrate transactional systems — the kind of systems that support business processes… But building the sort of open-ended tools useful for supporting business practices? That’s a practice, too. It just isn’t one most IT shops have mastered. Has yours?

  • Why CIOs Must Be More Social by David F. Carr on The BrainYard – InformationWeek

    Quote: “If CIOs are charged with building a social business, shouldn’t they have a social presence?” Fidelman asked, suggesting that “CIOs who don’t get social might not be CIOs next year.” Yet even in conservative industries like finance, there are CIOs like Royal Bank of Scotland’s Ian Alderton (#4 on the list) who are social standouts, Fidelman said.

Book Review: Humanize

I received a copy of Humanize from the authors.  I don’t recall there being a request for me to review the book…but I feel obligated to do so…especially since it is one of the best books on ‘social’ and ‘business’ that I’ve read.

Humanize Book cover

The full title of this book is Humanize – How people-centric organizations succeed in a social world (amazon affiliate link). And…that’s the best description of a book in a title I’ve ever seen.

That also should give you a real good idea what the entire book is like. Jamie Notter and Maddie Grant (and their editorial team) not only created a powerful title – but they delivered on that title. And I mean delivered.

Danny Brown called this book “one of the best social media books you’ll read this year, if not the best“. If you follow the social space at all then you know who Danny is…if you don’t…you should start following him instead of some of the other ‘gurus’.

This is a business book about being social…not a social media book. Its not a ‘do this and your dreams will come true’ book or a ‘get clients now’ book.  Its a book about people.

Its a book that will require you to read. It will require you to comprehend.  It will require you to think.

Unlike other social media books, you won’t lend this one out to your buddies…because if you really read it and ‘get it’…this book will be more valuable to you than a warm coat in the North Pole.

Why is this such a good book?

Simple…it hits you in the face that being ‘social’ is nothing more than being human. This book is about bringing the people back into your organization. Its about treating your employees, your customers and your partners as people rather than resource or a number.

Sure…this book is about social media…but its not a starry-eyed treatise written by a couple of ‘gurus’.   You won’t find a bunch of warm & fuzzy stuff or empty words here.  Instead, in this book, you’ll find a wonderfully written, engaging and thoughful book on how to make your business more human – and thus more social.

Unlike many other books in the space, this book isn’t written by a couple of ‘rock stars’, ‘ninjas’ or ‘gurus’.  This book is written by people who’ve been in the trenches and implemented.  This book is written by people who have been doing rather than talking about doing.

This book is for you.Buy it. Read it. Read it again…and then read it again.  It is that good.

If you'd like to receive updates when new posts are published, signup for my mailing list. I won't sell or share your email.