Sewell - Eric D. Brown, D.Sc.

GM is replacing my car

January 19, 2008 by Eric D. Brown, D.Sc. 1 Comment

I have an official offer to replace my Saturn Aura..

I can select from any GM product and have settled on a Saab 93. We’ll see how the process goes- but so far it has been very easy. It has looked like this:

Pick out car with same/close MSRP
Find dealership willing to get involved
Find exact car you want & get VIN
Provide GM with the VIN #
Paperwork is completed.
Surrender old car, sign for new car.

I’ve been working with Sewell Saab in Plano and have to say…absolutely first rate organization so far. I think I may stick with the Sewell family for all my vehicle shopping in the future.

[tags] Customer Service, Saturn Aura Problem, Saturn of Plano, Sewell [/tags]

Filed Under: Blog, Customer Service Tagged With: Customer Service, Saturn Aura Problem, Saturn of Plano, Sewell

Eric D. Brown, D.Sc. is a technology consultant, investor and entrepreneur with an interest in using technology and data to solve real-world business problems. He currently runs his own consulting practice focused on helping organizations use their data more efficiently. Additionally, he is the Chief Information Officer of Sundial Capital Research, publisher of sentimenTrader

Eric received his Doctor of Science (D.Sc.) in Information Systems in 2014 with a dissertation titled “Analysis of Twitter Messages for Sentiment and Insight for use in Stock Market Decision Making”. His research interests are currently in the areas of decision support, data science, big data, natural language processing, sentiment analysis and social media analysis.In recent years, he has combined sentiment analysis, natural language processing and big data approaches to build innovative systems and strategies to solve interesting problems. You can read some of his research here: Eric D. Brown on ResearchGate

In addition, he is an entrepreneur that has launched a few companies with the most recent being a company focused on proving data analytics and visualization services to the financial markets.

He also likes to take photographs when he can.

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GM is replacing my car

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