Saturn Aura – Final Update??

Well…it looks like Saturn might be doing the right thing now. Just received a call from Saturn’s National Assistance Center and was told that they will replace my car and that the paperwork is getting prepared now. I hope to have a reliable car soon! Technorati Tags: Customer Service, Saturn Aura Problem, Saturn of Plano

Saturn Aura Problem – Update #5

For background, see here, here, here, here and here. Car has been in the shop for a week now with no response from the dealership. Saturn National Assistance has called me twice and both times have said that they can’t get the dealer’s service department on the line. My letter demanding Saturn fix this car … Read more

Saturn Aura Problem – Update #2

For background, see here and here. Received a call Monday afternoon (December 10) and was told that the tool that the dealership was waiting on had arrived and they have narrowed the problem down to the PCM. They ordered a new part for overnight delivery and would be installing it today (Tuesday). I’ve been promised … Read more