Recovering from Outsourcing – A CIO’s Tale

This post sponsored by the Enterprise CIO Forum and HP. In my last post titled Driving transformation with IT starts with transforming IT, I pointed out a nice video on the Enterprise CIO Forum of Canadian Pacific’s CIO Heather Campbell titled describing her work of transforms the Canadian Pacific IT function by focusing on the needs of the business (among other … Read more Recovering from Outsourcing – A CIO’s Tale

Small Business Technology Outsourcing

I’ve been thinking about approaches to small business technology initiatives and whether it makes sense for small business to outsource a good portion of their IT infrastructure and platforms. Most of the things I’ve read on the topic of small business IT outsourcing has been fairly light in terms of advice for small business owners. … Read more Small Business Technology Outsourcing

Small Business IT Outsourcing – don’t go too far

Can all of the information technology assets within a small business be outsourced?  Could we see the IT desks within small businesses be as empty as those in the photo? I hope not. The question of outsourcing all IT functions within a small business was asked of me by an acquaintance after she read two of … Read more Small Business IT Outsourcing – don’t go too far

Outsourcing, Value & Capabilities – Priorities for Small Business CIO’s

Over the last few weeks I’ve been conducting a very unscientific survey of small business CIO’s, VP’s and Directors of IT. Using LinkedIn, I gathered a list of fifty people in the US who had the title of Chief Information Officer (CIO), Vice President of IT, or Director of IT with small businesses.  Note:  My … Read more Outsourcing, Value & Capabilities – Priorities for Small Business CIO’s

Small Business CIO – Manager of Constraints

I received quite a few positive responses to my Small Business CIO post last week so I thought I’d continue the topic this week. Over the last few days I’ve been reading ReWork (affiliate link) by Jason Fried and David Heinemeier Hansson from 37Signals. Great book BTW…go pick it up now. In that book, the … Read more Small Business CIO – Manager of Constraints

Outsourcing Bill of Rights

When I saw the InformationWeek story titled “Outsourcing Bill of Rights Proposed” I had to do a double take.   The words ‘outsourcing’ and ‘bill of rights’ haven’t historically fit together. The story is interesting. Apparently, Alliance Global Services has created a Bill of Rights for their outsourcing clients, or IT Partners as Alliance likes to … Read more Outsourcing Bill of Rights