The Milkshake Moment

Just finished up reading “The Milkshake Moment” by Steven S. Little. This is an interesting, well-written book worth picking up.  It’s easy to read with short chapters and contains some interesting, and at times funny, insights into the world of processes…especially bad processes (those that bind the hands of employees/organizations). The book’s entire premise is … Read more The Milkshake Moment

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