Choosing the ‘right’ KPI’s to manage IT

This post sponsored by the Enterprise CIO Forum and HP. The Enterprise CIO Forum currently has two articles having to do with Key Performance Indicators (KPI’s). The first, titled The Magnificent 7: KPIs to help IT perform better by Myles Suer, has a nice run-down of what Myles believes are the top 7 KPI’s for  improving the performance of IT … Read more

To manage it, measure it…but don’t destroy it in the process

I’m a big believer in the mindset that you’ve got to measure it to manage it. If you can’t measure something, its very difficult to manage that ‘something’.  If you want your websites to load faster, you need to know what ‘fast’ means and have something to compare past, present and future measurements too. You … Read more