Choosing the ‘right’ KPI’s to manage IT

This post sponsored by the Enterprise CIO Forum and HP. The Enterprise CIO Forum currently has two articles having to do with Key Performance Indicators (KPI’s). The first, titled The Magnificent 7: KPIs to help IT perform better by Myles Suer, has a nice run-down of what Myles believes are the top 7 KPI’s for  improving the performance of IT … Read more