Eric D. Brown, D.Sc.

Tag: Customer Service

Does Outsourcing affect Customer Loyalty?
Blog, Customer Service, Management
July 7, 2008
Blu Domain: Poor Service Defined
Blog, Customer Service
May 14, 2008
Five Customer Retention Tips That Really Work (Guest Post)
Blog, Customer Service
May 2, 2008
GM is replacing my car
Blog, Customer Service
January 19, 2008
Saturn Aura – Final Update??
Blog, Customer Service
January 15, 2008
Saturn Aura Problem – Update #5
Blog, Customer Service
January 3, 2008