Links for July 5 2009

On Social Media and Culture Shift by Amber Naslund on Altitude Branding The ROI on Flexibility by Peter Campbell on Beth’s Blog: How Nonprofits Can Use Social Media Corporate Twitter? The Three S’s That Must Be Overcome by George Tomko on TomkoTek Why It Matters Who You Are by Mark McGuinness on Lateral Action Should … Read more

Links for June 28 2009

Why Your Corporate Message Isn’t Being Heard by Jason Falls on Social Media Explorer The 7 Sins of Customer Service by Valeria Maltoni on Conversation Agent Productivity gains in software engineering are powering innovation by Auren Hoffman on Summation Boosting Engagement While Cutting Costs by Jeannie Ruhlman and Cheryl Siegman on Gallup’s Organizational Performance Blog … Read more

Links for Feb 22 2009

Success without failure is impossible. . . by Alexander Muse on Texas Startup Blog Top 10 Outsourcing Trends by Small Businesses in 2009 by Amit Mullerpattan on Small Business Trends CMOs Don’t Get Customer Service??? Yikes! by Ted Mininni on Marketing Prof’s Daily Fix Software Estimating by Glen Alleman on Herding Cats Great leadership is … Read more

What does IT and a State Trooper have in common?

In the case of this Massachusetts State Trooper, a lot. In case you are to lazy to click over, the linked story is about a Massachusetts State Trooper who didn’t believe a lady was pregnant and refused to help her and her husband get to a hospital during rush hour.  To top it off, he … Read more

The worst reason for not hiring someone?

I think I found it….and it happened to me. Warning…small rant. Imagine you are a hiring manager trying to find someone to lead a group of IT professionals.  What are the things that you would look for in a candidate?  For me, it would be someone that has the following profile: Strong leadership skills Intelligence … Read more

Great Customer Service:

Perhaps you’ve read my rant on Blu Domain…maybe you haven’t.  If not, feel free to click over and read it here. Well…today I’m going to praise PortfolioSitez, a Blu Domain competitor.    In our search for a web host for my wife’s photography business, a moment to keep photography, we ran across quite a few services.  … Read more