Links for June 28 2009

Why Your Corporate Message Isn’t Being Heard by Jason Falls on Social Media Explorer The 7 Sins of Customer Service by Valeria Maltoni on Conversation Agent Productivity gains in software engineering are powering innovation by Auren Hoffman on Summation Boosting Engagement While Cutting Costs by Jeannie Ruhlman and Cheryl Siegman on Gallup’s Organizational Performance Blog … Read more

CIO Survey shows serious impact to IT budgets

CIO Magazine ran a survey of 208 Chief Information Officers (CIO) and reported the results in an article titled “IT Budget & Staffing Survey Shows Bleak Year Ahead for CIOs, IT Staffs“.  The results aren’t surprising…or at least shouldn’t be surprising to anyone in the IT field. Some highlights from the article: More than half … Read more

Boy Scouts CIO Interviewed on Enterprise Leadership

Tom Parish has interviewed Nathan Langston, Chief Information Officer (CIO), of the Boy Scouts of America on Enterprise Leadership Online.   The interview, titled Nathan Langston, CIO for Boy Scouts of America:Achieving Business Impact, provides an interesting interview of a senior leader of the Boy Scouts.

CIO’s – Start working on your Personal Brand

According to research conducted by Harvey Nash, an IT Recruitment firm, everything.  Information World Review reports on this research in an article titled “CIOs should do more bragging” where they write: The survey of 1,000 senior IT professionals found that the idea of the ” personal brand” of a chief information officer (CIO) was viewed … Read more

Top Issues for CIO’s

According to Information Week, the Top 10 issues for CIO’s in 2009 are: Customer-Facing Innovation Attacking the 80/20 Ratio The Challenging Economy The Strategic CIO Cloud Computing The SaaS Effect Virtualization Outsourcing Green Computing Radical Desktops I don’t disagree with this list..everything there is important for the CIO’s to consider for the coming year. But, … Read more

The Role of the CIO: Mentor

The latest edition of CIO Magazine has an interesting article titled “Power from Your People” written by Karan Sorenson, VP & CIO at Johnson & Johnson Pharmaceuticals. In the article, Sorenson makes an interesting claim: The role of CIO goes far beyond ‘leading IT’…it includes mentoring employees and developing employees throughout the organization. In most … Read more