Service-Oriented Project Management

Until reading Jerry Manas‘ white paper titled “Service Oriented Project Management” (SOPM) I had never heard this term before (have I been hiding under a rock somewhere?). Thanks to The Project Management Podcast for bringing it to my attention.

The basic tenant of SOPM is that it adopts philosophies from the professional services and consulting arena by starting off with

“a set of symptoms or ideas from which the project leadership can work with the client and other constituents to drive requirements” (Manas, p. 4).

The SOPM framework includes four ‘phases’, they are (from Manas, pp. 5-6):

  1. Understand – generates the baseline knowledge needed to be successful
  2. Prepare – insures that the project team has the ability to execute effectively
  3. Identify – offers incremental benefits and safer delivery
  4. Transform – positions the client and project team for long-term success

A key strength, according to Manas, is that SOPM measures success in more ways than traditional project management methods do. In addition to the normal ‘time, budget and scope’ measures of progress, SOPM measures customer satisfaction and value, although it isn’t described how this is done.

Basically, the framework outlined by Manas allows for a more strategic approach to project management at the outset of a project as well as more involvement early by the project manager and members of the project team. These are all things that a good PM and/or PMO should be doing.

Manas’ SOPM framework is worth reading and the ideas within the white paper are very good. Anyone interested in learning more about SOPM should take a look at the paper (link to the PDF version is below).

References:

Manas, J. (2006). Service-oriented project management. Retrieved January 5, 2007, from http://media.libsyn.com/media/pmpodcast/Service_Oriented_Project_Management.pdf.

[tags] Project Management, Jerry Manas, Service-Oriented Project Management, Project Management Podcast [/tags]

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GaelenEric BrownGarry L. BookerCornelius Fichtner Recent comment authors
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Cornelius Fichtner
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Eric,

Thank you so much for mentioning the interview with Jerry Manas here. It is highly appreciated.

Regards,
Cornelius Fichtner, PMP
The Project Management Podcastâ„¢ – http://www.thepmpodcast.com

Eric Brown
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You are welcome Cornelius…and thank you for doing the podcasts.

Garry L. Booker
Guest

Eric, The term SOPM was coined by Jerry in late 2006. I was one of his editors. See also http://www.pmthink.com /Garry

Eric Brown
Guest

Thanks Garry – I had an email from Jerry after posting this and he explained what he was trying to do with SOPM. Looks and sounds very interesting!

Gaelen
Guest

Hi Eric,

I noticed you were a fan of Jerry Manas’ white paper, “Service Oriented Project Management.” You might also be interested in checking out a free upcoming webinar Mindjet is hosting with him on March 7th. Here’s more info:

http://www.mindjet.com/us/company/events/webinars.php?s=3#JerryManas

Regards,
Gaelen

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[…] As I’ve posted before, Service-Oriented Project Management (SOPM) is an interesting approach to Project Management. From my previous post: A key strength, according to Manas, is that SOPM measures success in more ways than traditional project management methods do. In addition to the normal ‘time, budget and scope’ measures of progress, SOPM measures customer satisfaction and value, although it isn’t described how this is done. Related posts:Service-Oriented Project ManagementMike Schaffner: Strategic ITEric’s ResumeBecoming your ClientBest Buy’s “revolutionary” way of working […]