About Eric D. Brown, D.Sc.

Eric D. Brown, D.Sc. is a data scientist, technology consultant and entrepreneur with an interest in using data and technology to solve problems. When not building cool things, Eric can be found outside with his camera(s) taking photographs of landscapes, nature and wildlife.
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Scot Herrick
16 years ago

One just needs to be utterly persistent and go high enough in an organization to find the right people who care about the customer. But, what a pain.

We shall see. This is progress, but it isn’t over until it is over.

Eric Brown
16 years ago

Persistent is the only way this type of thing will get resolved. I think the majority of dealerships and manufacturers expect people to ‘give up’ and live with the car…but that’s not me 🙂