Quote: The art of general management and strategic consulting lies in the mastery of a few simple tools. Now, despite the inevitable threats against my person made by parties who do not want to see the Truth revealed, I am about to share with you, Trust Matters readers, the Three Strategic Secret Sauces. Guard them carefully.

Quote: In fact, if your employees consider you a controlling person, even an unconscious thought of you can have a negative effect on their performance. If, for example, they were to happen to subliminally see, out of the corner of their eyes, your name flash for 60 milliseconds, you could expect them to start working less hard. Even if they didn’t intend to slack off.

Quote: Are you skimping and splurging in the right places for maximum quality of life on the same fixed budget?

Quote: It turns out you can learn a lot about leadership by riding the subway. The subway systems in London and New York, for example, have a lot in common: both serve the largest cities in their respective countries; both systems are over 100 years old; both are shining examples of an effective, modern public transportation system — but only one of them acts like a leader.