Quote: Success is how you make people’s experience beat their expectations. You might know this by another popular phrase; Under-promise and over-deliver.

Quote: CIOs have struggled to moderate expectations and make sense of the noise. Combining these with the relatively clean structured data remains a challenge though multiple service providers and consultants tout the next level of competitive differentiation. These are early days where a lot of investment is a leap of faith or hit in the dark, until the haze lifts and clarity emerges, the worry for the enterprise is not to be left behind in the race to the unknown.