How Passion and Focus Will Rock Your Career by Corbett Barr on Zen Habits
Does Customer Service Influence Customer Service Ratings? by Frank Eliason on Time to be Frank
The Most Important Job of the CIO by Isaac Sacolick on Social, Agile, and Transformation
Everything is a project, even this by Scott Berkun on scottberkun.com
Fire your Director of Social Media! by Paul Dunay on Buzz Marketing for Technology
The Death of Social Media by Mike Schaffner on Beyond Blinking Lights and Acronyms
How Cloud Commoditization Will Transform Enterprise Computing by Dion Hinchcliffe on Enterprise Irregulars
The Business of Forgiveness by Steve Roesler on All Things Workplace
Being Serious About Strategy Can Also Be Relaxed by Jamie Notter on Get Me Jamie Notter
ReadWriteWeb Interview With Tim Berners-Lee, Part 1: Linked Data by Richard MacManus on ReadWriteWeb
Can Urgency Be Created? by Kneale Mann on One Mann’s Opinion
Learning from bad graphs and weak analysis by Seth Godin on Seth’s Blog
13 New Lessons in Customer Service from a (Good) Car Salesman by Amber Riviere on WebWorkerDaily
9 responses to “Links for December 27 2009”
[…] This post was mentioned on Twitter by Eric D. Brown, Gene De Libero. Gene De Libero said: RT @ericdbrown Links for 12/27/09 – some good stuff on #CustomerService, #SocialMedia, #Strategy & More – http://bit.ly/8Se9uz […]
Published – Links for December 27 2009 – Some good stuff on Customer Service, Social Media, Strategy & More – http://bit.ly/8Se9uz
RT @ericdbrown Links for 12/27/09 – some good stuff on #CustomerService, #SocialMedia, #Strategy & More – http://bit.ly/8Se9uz
#baot Reading: Links for December 27 2009 http://ow.ly/16dZuG
Links for December 27 2009: Source: Eric D. Brown http://bit.ly/6k6E2a
Links for the #CIO from @ericdbrown covering social, customer service… http://bit.ly/5B9kZd
Published – Links for December 27 2009 – Some good stuff on Customer Service, Social Media, Strategy & More – http://bit.ly/8Se9uz
Excellent pointers from @ericdbrown http://ow.ly/Qya8
@ericdbrown's links for 12/27/09, including 'The Most Important Job of the CIO'. http://bit.ly/4IvT5B