Links for December 27 2009

How Passion and Focus Will Rock Your Career by Corbett Barr on Zen Habits

Does Customer Service Influence Customer Service Ratings? by Frank Eliason on Time to be Frank

The Most Important Job of the CIO by Isaac Sacolick on Social, Agile, and Transformation

Everything is a project, even this by Scott Berkun on scottberkun.com

Fire your Director of Social Media! by Paul Dunay on Buzz Marketing for Technology

The Death of Social Media by Mike Schaffner on Beyond Blinking Lights and Acronyms

How Cloud Commoditization Will Transform Enterprise Computing by Dion Hinchcliffe on Enterprise Irregulars

The Business of Forgiveness by Steve Roesler on All Things Workplace

Being Serious About Strategy Can Also Be Relaxed by Jamie Notter on Get Me Jamie Notter

ReadWriteWeb Interview With Tim Berners-Lee, Part 1: Linked Data by Richard MacManus on ReadWriteWeb

Can Urgency Be Created? by Kneale Mann on One Mann’s Opinion

Learning from bad graphs and weak analysis by Seth Godin on Seth’s Blog

13 New Lessons in Customer Service from a (Good) Car Salesman by Amber Riviere on WebWorkerDaily

Enhanced by Zemanta

9
Leave a Reply

avatar
9 Comment threads
0 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
0 Comment authors
Eric D. BrownGene De LiberoBCMGSemanticWeb EqentiaIsaac Sacolick Recent comment authors
  Subscribe  
newest oldest most voted
Notify of
trackback

[…] This post was mentioned on Twitter by Eric D. Brown, Gene De Libero. Gene De Libero said: RT @ericdbrown Links for 12/27/09 – some good stuff on #CustomerService, #SocialMedia, #Strategy & More – http://bit.ly/8Se9uz […]

trackback

Published – Links for December 27 2009 – Some good stuff on Customer Service, Social Media, Strategy & More – http://bit.ly/8Se9uz

trackback

RT @ericdbrown Links for 12/27/09 – some good stuff on #CustomerService, #SocialMedia, #Strategy & More – http://bit.ly/8Se9uz

trackback

#baot Reading: Links for December 27 2009 http://ow.ly/16dZuG

trackback

Links for December 27 2009: Source: Eric D. Brown http://bit.ly/6k6E2a

trackback

Links for the #CIO from @ericdbrown covering social, customer service… http://bit.ly/5B9kZd

trackback
topsy_top20k_en

Published – Links for December 27 2009 – Some good stuff on Customer Service, Social Media, Strategy & More – http://bit.ly/8Se9uz

trackback

Excellent pointers from @ericdbrown http://ow.ly/Qya8

trackback

@ericdbrown's links for 12/27/09, including 'The Most Important Job of the CIO'. http://bit.ly/4IvT5B

If you'd like to receive updates when new posts are published, signup for my mailing list. I won't sell or share your email.