Blog, Customer Service

GM is replacing my car

I have an official offer to replace my Saturn Aura..

I can select from any GM product and have settled on a Saab 93.   We’ll see how the process goes- but so far it has been very easy.   It has looked like this:

  1. Pick out car with same/close MSRP
  2. Find dealership willing to get involved
  3. Find exact car you want & get VIN
  4. Provide GM with the VIN #
  5. Paperwork is completed.
  6. Surrender old car, sign for new car.

I’ve been working with Sewell Saab in Plano and have to say…absolutely first rate organization so far.  I think I may stick with the Sewell family for all my vehicle shopping in the future.

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About Eric D. Brown, D.Sc.

Eric D. Brown, D.Sc. is a data scientist, technology consultant and entrepreneur with an interest in using data and technology to solve problems. When not building cool things, Eric can be found outside with his camera(s) taking photographs of landscapes, nature and wildlife.
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[…] last update I provided (here), I was in the process of picking out a car. Well…I picked out a Saab 9-3 2.0T and drove it […]