The new CIO challenge: Assembling the right combo of human and machine smarts Quote: Business peers are tech savvy, customers are plugged into your business like never before and digital disruptors are everywhere. Being a successful CIO in the digital enterprise is not about separating from your peers and customers, conference organizers said — it’s … Read more
Time to rethink your business model Quote: If your business model is so obsolete that the only way to make money is to extract fees when your customers make mistakes, or to charge for stuff that was once free, it’s time to innovate your business model The Future of Retail and the Cloud Wars Quote: … Read more
Shadow IT: Far Bigger, Less Manageable And More Important Than You Think Quote: Even when lines of business initiate technology purchases, it is increasingly including IT. So for the CIO worried about Shadow IT and the developers that foster it, don’t. Even with the rise of DevOps, those developers more often than not are happy … Read more
Leading IT Through Trust and Ownership Quote: I need my entire IT staff to think “outside / in” by learning about and caring about the lives of our customers. We can do that by walking a mile in their shoes. What is it like to be a call center agent? Spend a day with them … Read more
16 Leadership Lessons from a Four Star General Quote: Rank, authority, and even responsibility can be inherited or assigned, whether or not an individual desires or deserves them. Even the mantle of leadership occasionally falls to people who haven’t sought it. But actually leading is different. A leader decides to accept responsibility for others in … Read more
Midwest IT Survival » Evolution of Corporate IT and the Future Impact of Cloud Quote: All in all, corporate IT is in constant evolution. The rate of evolution appears on all counts to be accelerating with no signs of any slowdown in the future. Anyone who isn’t prepared to have to constantly re-invent themselves should … Read more