Links for July 13 2014

Technology Consultant - Eric D. Brown | Image for link posts

Innovators overcome the can’ts
Quote: Merely recognizing the can’ts and addressing them in advance can help, but that’s not enough.  Doubt and prior experience always creep back in, so even if you can stymie the can’ts early on, you’ll need to constantly fight the same battles throughout an innovation activity.  Because while the innovation team may be on board to resist the can’ts, often others that they need data, information or assistance from haven’t been inoculated, and their doubts can infect the team again.

Why Healthcare IT Spending Needs to Shift Its Focus
Quote:  Most healthcare IT spending emphasize architecture and electronic health records. This has the dual effect of adding little value and leaving little room for transformative innovation. With healthcare’s business model on the verge of being turned upside down, this spending trend must change.

Immigration Is Changing Much More Than the Immigration Debate
Quote:The immigration debate, now as then, focuses primarily on illegal immigration from Latin America. Yet most new immigrants aren’t Latinos. Most Latinos aren’t immigrants. And, based on the best available evidence, there are fewer undocumented immigrants in the U.S. today than there were in 2007. Even the latest immigration crisis — a sudden influx of unaccompanied minors, for which President Barack Obama requested $4 billion in emergency funding to address on Tuesday — represents a break from past patterns: The children are from Central America, not Mexico, and are primarily escaping violence in their home countries, rather than seeking jobs in the U.S.

No, *I’ll* tell you the answer!
Quote: When are you going to stop, take a breath, think quietly, shut out the cacophony of expectations and press releases and chest-thumping and “disruption” and biased storytelling, and decide what’s right for you?

Why The Cloud You Want Is Not The Cloud You Deserve
Quote: very enterprise wants to be Amazon these days. Tempted by the promise of cheap, elastic cloud computing, companies are rolling out OpenStack and other private cloud solutions, certain that they’re building a winged unicorn. In reality, many of them are building a donkey.

The Path of Our Lives
Quote: As far as we know, this life isn’t practice for the next one. For entrepreneurs the key to living this one to the fullest is the understanding that you can choose – that you do have a choice to effect the journey and change the rules, that you can decide to give it your best shot to do something, something extraordinary.

Links for June 29 2014

Technology Consultant - Eric D. Brown | Image for link posts

This Transformation Feels Different. Disruptively So.
Quote:The drawing board for all of these newly created disruptors isn’t a better retail store or a cheaper factory. The drawing board for these mentioned disruptors comprises of data in an excel sheet and a code editor.  This is the new battleground that the digitally savvy C-Suite is quickly becoming aware of.

Ruth Chang: How to Make Hard Choices
Quote: Far from being sources of agony and dread, hard choices are precious opportunities for us to celebrate what is special about the human condition, that the reasons that govern our choices as correct or incorrect sometimes run out, and it is here, in the space of hard choices, that we have the power to create reasons for ourselves to become the distinctive people that we are. And that’s why hard choices are not a curse but a godsend.

Gamification and Gimmicks
Quote: But there’s more to it than that: used correctly, gamification contributes to the understanding and enthusiasm of an otherwise dreary task.  It helps the participant to envision a goal, plan a course of action to achieve it, and receive feedback about their progress.   This is necessary for tasks that take a lot of time, especially those that cannot be completed in a single sitting, and is particularly suited to maintaining a relationship between a brand and a customer through multiple interactions over a long period of time

Amazon CTO: Big Data May Also Lead To Big Problems
Quote: Still, instead of rushing blindly into this brave new world of Big Data, we would do well to remember Big Data is not always better. Sometimes it’s precisely the messiness of life that makes it worthwhile.

Extracting value from the IoT
Quote: That said, big data from the IoT is rapidly losing its status as a special case or oddity. With each passing day, big data is perceived as just another item on the menu. Ideally, your data architecture and data warehouse systems would enable you to work with whichever type of data you need, whenever you need it, to create actionable insights that lead to improved outcomes across a variety of possible activities.

Links for June 22 2014

Technology Consultant - Eric D. Brown | Image for link posts

Cloud security is not an oxymoron
Quote: I get it: there is a lot of data that can’t move to the cloud, not because IT managers don’t understand the issues, but because they need to comply with regulations that were designed before we understood the scope of our security problems. If you’re in one of those businesses, which includes most of the health and banking sectors, you’re out of luck. But if you think that your IT staff can protect you better than the security teams at the major cloud providers, think again.

Satisfaction, Delight, Disappointment, and Shock
Quote: The phrase “meet or exceed customer expectations” is a mantra in the customer experience profession, said so frequently and done so rarely that the phrase itself has become devoid of meaning. Pondering this adage in light of the stimulus-response theory of emotion, I’m led to the sense that it was never quite right in the first place – that the satisfaction (or disappointment) of a customer has less to do with whether their expectations were met or exceeded and more to do with a combination of two factors: whether the outcome of an interaction was positive and whether it was predicted.

One Simple Solution to Unite the CIO and CMO
Quote: Why can’t CIOs and CMOs just get along? Based on my experience, there is one primary reason why their relationship is adversarial: the CIO and CMO can’t agree on who is responsible for what, so they are perpetually trampling on each other’s toes.

The Persistent Social Media Measurement Problem: A Mini-Manifesto
Quote: The magic in measurement is not in the activity of measuring itself.  It’s in knowing whether our company is moving in the right direction, and how and why marketing helps or hinders at the most fundamental level.

The Signal to noise ratio for innovation
Quote: We’ve found that many of the best innovators are often those firms that understand the value of change and change management.  The more innovation you do, the more change you encounter.  The better you are at change, the better at innovation.  And both change and innovation are enabled by excellent, consistent and concise communication.

Links for June 15 2014

Technology Consultant - Eric D. Brown | Image for link posts

Fulltime IT hiring is in; CIOs who can’t manage change are on the way out

Quote: What does this mean for CIOs? According to Lane, the most important trait to demonstrate to the business today is that you can manage the enterprise transition from legacy systems to technologies like the cloud and mobile. And if you can’t help your company make that change, watch out. Lane gave an example of a company he was working with who hired a CIO that lasted only nine months because he didn’t know how to manage change.

Does the data center need an OS?

Quote:Data center management is the same way – there are many ways to manage the increased automation of a modern day data center. For some companies, like a Twitter or Google, a complete overlay approach like a Mesos may be the best answer. There are a variety of cloud management platforms in the market from providers like RightScale, Egenera and others that manage public and private cloud resources and allow for workloads to be automatically provisioned to these environments. For other organizations, perhaps embracing the strategies of vendors they currently work with – such as VMware’s software defined strategy, or Microsoft’s hybrid cloud software strategy – is the best way to roll out increased automation of workloads across devops or broader data center resources management.

Turning Anecdote into Data

Quote: Just like a journey of a thousand miles begins with a single step, a journey of a thousand data points begins with a single anecdote. The breadcrumb bits of data that mark the trail home can be hard to find. Especially after people take a byte here and a byte there, leaving hindsight bias to fill in the blanks and create a more compelling story. In some cases this results in telling an impenetrable lie, backwards and forwards.

Can You Afford To Ignore The Artificial Intelligence Wave?

Quote: Intelligence becomes a cognitive engagement, elevating AI from strictly an analytic capability. Rather than forcing a method, engagement model, or instrument upon the environment, ingestion is adaptive and natural to the environment.  Information is unfiltered and uncurated, rich in context in a way that traditional data and content management erase.

Links for June 8 2014

Technology Consultant - Eric D. Brown | Image for link posts

A social media contrarian speaks out on the limited value of tweet analytics
Quote: Tools are becoming more powerful and easier to use, so we have that. Where there’s a shortage is of people who are good at analyzing the data. One of the things I’ve championed for is that the consumer insights/market research folks should play a greater role [here] because they have so much experience analyzing customer behavior already.

Big Ass Fans’ new ceiling fan is really a robot
Quote: The robot invasion has begun, only the form factor may not be what you expected. For example, a ceiling fan company has launched a connected product that learns when to start circulating.

Why Mobile is Driving Innovation
Quote: Innovation is a natural consequence of the factors mentioned and there is no reason to expect things to slow down. With mobile technology expanding outward from phones and tablets to the Internet of Things, wearables, and automotive, we can only expect things to move even faster, driving even more innovation and new and exciting products that enrich our lives.

In Big Companies, The Public Cloud Is Leaving The Private Cloud In The Dust
Quote:AWS delivers the convenience that developers crave. Only those vendors who manage to seamlessly combine the convenience of AWS with the sometime need of behind-the-firewall control of private cloud computing (which Eucalyptus aims to do) will remain relevant.

The One Word Your Marketing Needs to Focus on Now
Quote: When you deliver a relevant message to a relevant audience at a relevant location and a relevant time, you hit the Relevancy Bullseye. This opens the opportunity for your brand to convert at previously unthinkable rates. We’ve preached this at Social Media Explorer for a long time now. For many brands, they’re only just now discovering what we meant.

If left unchecked, cloud fever could make us sick
Quote: For better or worse, cloud computing has rushed toward centralization, leaving us with few options for where our data can live. It’s time to consider more private alternatives to the centralized cloud.

Links for June 1 2014

Technology Consultant - Eric D. Brown | Image for link posts

On Being Present And Engaged

Quote: Catching peoples’ time, capturing their attention is a huge challenge for all of us.  When we finally do, we need to make sure we are totally present and engaged.  If we aren’t it’s a huge missed opportunity, it’s a waste of time on everyone’s part, and getting that next conversation becomes even more difficult.

A Digital World Calls for Counterintuitive CIOs

Quote: So what’s a CIO to do in a counterintuitive world increasingly driven by software? You can keep checking your mirrors with a “didn’t see that coming” approach, or take control by becoming, guess what? – a counterintuitive business leader.

Beyond the stack

Quote:  The future of software development is bound up with distributed systems, and all the complexity and indeterminacy that entails. We’ve started to develop the tools necessary to make distributed systems tractable. If you’re part of a software development or operations team, you need to know about them.

The Consumerization of Analytics

Quote: Instead of the starts and stops of taking an ask-and-wait approach with an analyst, business users are immediately engaged and guided through a creative discovery and exploration process, giving them a more complete view of the business through insights into previously unknown opportunities.   By putting advanced analytics in the hands of those making decisions, when they need to make them, Watson Analytics has the potential to revolutionize the way businesses operate, helping them to be more enlightened, proactive and successful.