Which comes first…IT Change or Organizational Change?

I’m starting to see more people talk about the real need for change within  IT groups.  The big analyst/consulting companies (Forester, Garnter, etc) are putting out a lot of ‘change’ blog posts and articles…see Khalid Kark’s The New CIO — Embrace The Empowered Era Or Step Aside or most of Mark McDonald‘s stuff on his Garnter blog … Read more Which comes first…IT Change or Organizational Change?

Are CFO’s running IT?

I just read an article describing the results of a Gartner survey of Chief Financial Officers and their opinions of IT and CIO’s. The article –  CFOs increasingly calling the shots in IT from CIO magazine’s UK website – reports some very disturbing results. Before I report on the results, let’s look at the survey … Read more Are CFO’s running IT?

Fixing the ‘pain’ isn’t enough

Ian Brodie wrote a nice piece last week titled Why “Finding the Pain” is a bad strategy that resonated with me. The approach that many companies and consultants take with clients and potential clients is to ‘find the pain’ and provide services to fix this ‘pain’. I’ve taken this approach many times myself with much … Read more Fixing the ‘pain’ isn’t enough

Splitting IT – Operations and Innovation

I don’t think there’s anyone out there who would argue that the world of IT has become a complex one. The systems are complex. The processes are complex. The people are complex. And…the business is complex….and its getting complexier (I just made that word up!) Its tough enough for most IT organizations to keep the … Read more Splitting IT – Operations and Innovation

To manage it, measure it…but don’t destroy it in the process

I’m a big believer in the mindset that you’ve got to measure it to manage it. If you can’t measure something, its very difficult to manage that ‘something’.  If you want your websites to load faster, you need to know what ‘fast’ means and have something to compare past, present and future measurements too. You … Read more To manage it, measure it…but don’t destroy it in the process

Reinventing IT might mean rethinking the Business

After my last post on the topic of Reinventing IT, I decided to think about the different aspects of actually reinventing IT and what it might actually look like in the ‘real world’. I’ve talked about this subject before on this blog in posts like The diminishing role of IT and the CIO(?), Building Tomorrow’s … Read more Reinventing IT might mean rethinking the Business

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