Jeffrey Philips currently wrote a nice piece titled “Innovate your processes before innovating your products” over on his excellent Innovate on Purpose blog. In that article, Jeffrey argues that before a company can innovate its products/services, it must innovate its processes if it hopes to build a sustainable edge via innovation over its competition. When … Read more
Many folks are talking about the ‘digital’ transformation that is happening across many industries and businesses today. These folks mention digital transformation as if its something new or different than any other transformation project that companies have had to undergo through their lifetimes. Last week I read a post titled “Why most digital transformation projects … Read more
This post sponsored by the Enterprise CIO Forum and HP. I just ran across Martin Davis’ article titled Who is IT’s Most Important Customer? What role does this play in Innovation? Its a good discussion starter…jump over and read it. Martin starts off by asking a lot of question…namely: Who should IT focus on as it’s customer? The internal customer … Read more
This post sponsored by the Enterprise CIO Forum and HP. I’ve not really been following the whole “gamification” topic over the last few years but perhaps I should have been. There are some interesting things happening in the space right now. John Dodge points to the use of a gamification program at Fedex called the “Fedex Badge”. … Read more
In 1968, Dick Fosbury won the Olympic Gold Medal for the High Jump. While winning the gold, Fosbury popularized the “Fosbury Flop“….a style of approaching and clearing the high jump bar that hadn’t been used previously. Prior to the ’68 Olympic games, most high jumpers used ‘the straddle’, the ‘western roll‘ or some other style … Read more
I’ve been reading Switch: How to Change Things When Change Is Hard by Chip Heath & Dan Heath (amazon affiliate link). If you haven’t read the book…check it out…some good insight into why people change…and why they don’t. The basic premise of the book is that most change efforts fail. Change efforts don’t fail just … Read more