Foto Friday – Red Sunrise, Sprague Lake

Sunrise over Sprague Lake in Rocky Mountain National Park, Estes Park Colorado.

Made with Sony A7rIII and Sony 16-35 2.8 GM Lens. Click the photo to be taken to a larger version on 500px.

See more photos at my dedicated Photography website. If you like my photography, feel free to support my addiction habit by purchasing a copy for your wall and/or visiting Amazon (affiliate link) to purchase new or used photographic gear.

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a photo of a sunrise over Sprague Lake, Colorado

 

Is your data ready to help you make game-changing decisions?

Organizations today are facing disruption on all fronts, which should viewed as a good thing as it allows organizations to redefine their strategies, their markets and re-create their organization to be better prepared for the future.

This disruption is one of the driving factors behind digital transformation initiatives. In order to successfully complete these transformation projects, companies must build a foundation of properly managed data.  With the right data management and governance systems and processes in place, CIO’s can begin to build an intelligent organization that has the capability to make intelligent decisions based on data that is reliable, up-to-date and trustworthy.

To build the right foundation for an effective data-driven digital transformation, CIOs must first ensure their organization can effectively understand and manage their data. With the proper data management platform in place to support the discovery, connectivity, quality, security, and governance across all systems and process, organizations can fully trust their data, which means they can trust the outcome of any decisions, processes, and outcomes driven through that data.

Reliable data has always been important, but it’s vitally important for organizations looking to unlock its potential as a driver of digital transformation. With high-quality, “clean” data, CIOs can begin to build an intelligent organization from top to bottom by providing trustworthy data, information, and knowledge for all aspects of the business.

An evolved approach to data management sets the stage for improvements across all areas of the business including finance, marketing and operations. In describing how proper data management has helped her company, Cynthia Nustad, CIO for HMS, states a few clear business benefits. “We’ve accelerated new product introduction, aligned data easier, and reduced the time to onboard customer data by more than 40%,” she says.

In addition to the improvements that data quality can bring to your existing operations, good data provides a strong base for entering the intelligence age. With good data, you can begin to build new data analytics projects and platforms, and incorporate machine learning and other forms of artificial intelligence (AI) into your analytics toolkit. If you try to implement these types of projects without proper data quality and governance systems and processes, you’ll most likely be wasting time and money.

While it’s tempting for CIOs to jump headfirst into AI and other advanced big data initiatives, successful deployments first require a focus on data management. It isn’t the most exciting area, but having good data is an absolute requirement to building an intelligent organization.

Originally published on CIO.com

Want to speed up your digital transformation initiatives? Take a look at your data

Digital Transformation imageDigital transformation has taken center stage in many organizations. Need convincing?

  • IDC predicts that two-thirds of the CEOs of Global 2000 companies will have digital transformation at the center of their corporate strategies by the end of 2017.
  • Four in 10 IT leaders in the Computerworld 2017 Tech Forecast study say more than 50% of their organization has undergone digital transformation.
  • According to Gartner, CIOs are spending 18% of their budget on digitization efforts and expect to see that number grow to 28% by 2018.

Based on this data (and in my regular talks with CIOs), there’s a high probability that you have an initiative underway to digitize one or more aspects of your organization. You may even be well along the digital transformation path and feeling pretty good about your progress.  I don’t want to rain on your digital transformation parade, but before you go any further on your journey, you should take a long, hard look at your data.

Data is the driving force behind every organization today, and thus the driving force behind any digital behind any digital transformation initiative. Without good, clean, accessible, and trustworthy data, your digital transformation journey may be a slow (and possibly difficult) one.  Leveraging data to help speed up your digital transformation initiatives first requires proper data management and governance. Once that’s in place, you can begin to explore ways to open up the data throughout the organization.

Digital transformation is doomed to fail if some (or all) of your data is stored in silos.  Those data silos may have worked great for your business in the past by segmenting data for ease of management and accessibility, but they have to be demolished in order to compete and thrive in the digital world.  To transform into a truly digital organization, you can no longer allow marketing’s data to remain with marketing and finance data to remain within finance. Not only do these data silos make data management and governance more complex, they are challenges to the types of analysis that deliver new insights into the business (e.g., analyzing revenue streams by looking at new ways of combining marketing and financial data).  Data needs to be accessible using modern data management, data governance and data integration systems (with the proper security protocols in place) in order to make data accurate and usable to be a used as a driving force for digital transformation.

Removing data silos is just one aspect of the required data management and governance needed for driving digital transformation.  Implementing data management and governance systems and processes that allow your data to remain secure while remaining available for analysis is a building stone for digital transformation.

In order to speed up your transformation projects and initiatives, you really need to take a long, hard look at your data. If you have good data management and governance throughout your organization, you are one step ahead of those companies that haven’t focused on managing their data as a strategic asset rather than allowing data to be hoarded and live in silos around the organization.

Digital transformation will be one of the key areas of focus for CIOs for some time to come and it just might just be the key to remaining competitive in your market, so anything you can do today to help your transformation projects succeed should be immediately considered.  Having a good data management and governance plan and system in place should help drastically speed up your digitization initiatives.

Originally published on CIO.com

Turn your data geeks into customer geeks

an image that says 'I love data"What would you do if you had so much data about your customers that you know could know (almost) everything about your customer when they contacted you? Better yet, what if you had the ability to instantly know the exact offer for service or product that would pitch the right ‘sales’ approach that your customer would immediately sit up, take notice and spend money?

Most of you would jump at the chance to have this information about your clients.  You may be willing to open up the checkbook for a huge amount of money to make this happen.  What if I told you that you don’t need to do much more than get a better grasp on your data and understand how to use that data to build a 360 degree view of your customer?

Granted, you may need to collect a bit more data (and perhaps find new types of data) and you may need to implement some new data management processes and/or systems, but you shouldn’t have to start from scratch  – unless you have no data skills, people or processes. For those companies that already have a data strategy and a team of data geeks, building a customer-centric view with data can be extremely rewarding.

Many companies consider themselves ‘customer-centric’ and have built programs and processes in order to ‘focus on the customer.  They may have done a very good job in this regard but there’s more than can be done. Most organizations have focused on Customer Relationship Management (CRM) as a way to help drive interactions with clients.  While a CRM platform is important and necessary, most of these platforms are nothing more than data repositories that provide very little value to an organization beyond the basics of ‘we talked to this person’ or ‘we sold widget X to that customer.’

Utilizing proper data management and the data lake concept, companies can begin to build much broader viewpoints into their customer base. Using data lakes filled with CRM data along with customer information, social media data, demographics, web activity, wearable data and any other data you can gather about your customers you (with the help of your data science team) can begin to build long-term relationships built on more than just some basic data.

In addition to better relationships with your customers, a data-centric approach can help you better predict the activities of your customers, thereby helping you better position your marketing and messaging. Rather than hope your messaging is good enough to reach a small percentage of your customer base, the data-centric approach can allow you to take advantage of the knowledge, skills and systems available to you. Additionally, this approach will allow your data team to create personal and individual programs and messaging to help drive marketing and customer service.

Originally published on CIO.com

Opportunity Lost: Data Silos Continue to inhibit your Business

An image of data silosAccording to some estimates, data scientists spend as much as 80% of their time getting data in a format that can be used. As a practicing data scientist, I’d say that is a fairly accurate estimate in many organizations.

In the more sophisticated organizations that have implemented proper data integration and management systems, the amount of time spent sifting through and cleaning data is much lower and, in my experience, more in line with the numbers reported in the 2017 Data Scientist Report by Crowdflower.

That report indicates a better balance between basic data-wrangling activities and more advanced analysis:

  • 51% of time spent on collecting, labeling, cleaning and organizing data
  • 19% of time spent building and modeling data
  • 10% of time spent mining data for patterns
  • 9% of time spent refining algorithms

Closing the Gaps

If we think about this data transformation in terms of person-hours, there’s a big difference between a data scientist spending 80% of their time finding and cleaning their data and a data scientist spending 51% of their time on that same tasks. Closing the gap begins with demolishing the data silos that impede organization’s’ ability to extract actionable insights from the data they’re collecting.

Digital transformation projects have become a focus of many CIOs, with the share of IT budgets devoted to these projects expected to grow from 18% to 28% in 2018. Top-performing businesses are allocating nearly twice as much budget to digital transformation projects – 34% currently, with plans to increase the share even further to 44% by 2018.

CIOs in these more sophisticated organizations – let’s call them data-driven disruptors – have likely had far more success finding ways to manage the exponential growth and pace of data. These CIOs realize the importance of combating SaaS sprawl, among other data management challenges, and have found better ways to connect the many different systems and data stores throughout their organization.

As a CIO, if you can free up your data team(s) from dealing with the basics of data management and let them focus their efforts on the “good stuff” of data analytics (e.g., data modeling, mining, etc.), you’ll begin to see your investments in big data initiatives deliver real, meaningful results.

Originally published on CIO.com

Foto Friday – Shades of Gray

This is a black and white of a sunrise over Sprague Lake in Rocky Mountain National Park, Estes Park Colorado. Made with Sony A7rIII and Sony 16-35 2.8 GM Lens. Click the photo to be taken to a larger version on 500px.

See more photos at my dedicated Photography website. If you like my photography, feel free to support my addiction habit by purchasing a copy for your wall and/or visiting Amazon (affiliate link) to purchase new or used photographic gear.

Image - Shades of Gray

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