Customer Engagement: A Data-Driven Team Sport

What would you do if you had so much data about your customers that you know could know (almost) everything about your customer when they contacted you? Better yet, what if you had the ability to instantly know the exact offer for service or product that would pitch the right ‘sales’ approach that your customer […]

Marketers – You have too many choices

I have a little secret for everyone in the world of marketing: You have too many choices. There are way too many technology platforms in existence today. Too many ‘tools’ and too many products.  You have too many choices when it comes to getting your work done. Let’s take a quick second to glance at […]

Foto Friday – Sprague Lake in Rocky Mountain National Park

Sunrise over Sprague Lake in Rocky Mountain National Park. Made with Sony A7rIII and Sony FE 24-70mm f/2.8 GM Lens. Click the photo to be taken to a larger version on 500px.   Purchased a copy of Sunrise and Fall Colors for your wall.

Machine Learning Is Transforming Data Security

Data is the lifeblood of any organization today so it should be easy to understand that security of that data is just as important (if not more important) that the data itself. It seems that data security (or rather the lack thereof) has been in the news regularly over the last few years. The inability […]

Foto Friday – Moon over the Rockies

I recently spent a (way too short) week in Rocky Mountain National Park. Luckily while there, I was able to make it out every morning to try to get some good sunrise / early morning photographs.. Made with Sony A7rIII and Sony 16-35 2.8 GM Lens. Click the photo to be taken to a larger version on […]

Data Maturity before Digital Maturity

I recently wrote about Digital Maturity vs Digital Transformation where I proclaimed that its more important to set your goal for digital maturity rather than just push your organization toward digital transformation initiatives.  In this post, I want to talk about one of the most important aspects of digital maturity: Data Maturity. Before you can […]

Digital Maturity or Digital Transformation?

Everyone’s working on digital transformation projects.  Much like ‘big data’ or ‘machine learning’, digital transformation is a phrase that you hear every day across just about every organization. The problem with digital transformation is that its not the end goal….you don’t set a goal of ‘being transformed’ especially when you’re looking at the digital space.  […]

Foto Friday – Eagles at Rest

A capture from the Tulsa Zoo’s Eagle exhibit. The eagle’s in this exhibit are all injured and unable to care for themselves. Made with Sony A7rIII and Sony 100-400 FE G Master lens. Click the photo to be taken to a larger version on 500px.  

Accuracy and Trust in Machine Learning

A few weeks ago, I wrote about machine learning risks where I described four ‘buckets’ of risk that needed to be understood and mitigated when you have machine learning initiatives.  One major risk that I *should* have mentioned explicitly is the risk of accuracy and trust in machine learning.  While I tend to throw this […]

Foto Friday – An Oklahoma Road

I’ve always wanted to get a photography like this (a road leading off into the distance). This isn’t quite what I had in mind, but its close. Captured in the Wichita Mountains Wildlife Refuge near Lawton OK. Made with Sony A7rIII and Sony FE 24-70mm f/2.8 GM Lens. Click the photo to be taken to […]