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<title>Comments on: The New CIO &#8211; a new weekly series</title>
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<description>Technology, Strategy, People and Projects</description>
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<title>By: Eric D. Brown</title>
<link>http://ericbrown.com/the-new-cio-a-new-weekly-series.htm#comment-1442</link>
<dc:creator>Eric D. Brown</dc:creator>
<pubDate>Thu, 25 Jun 2009 16:24:47 +0000</pubDate>
<guid isPermaLink="false">http://ericbrown.com/?p=2845#comment-1442</guid>
<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;Re: The New CIO – a new weekly series http://ff.im/-4pOPe&lt;/span&gt;&lt;/span&gt;</description>
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<![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Re: The New CIO – a new weekly series <a href="http://ff.im/-4pOPe" rel="nofollow">http://ff.im/-4pOPe</a></span></span></span></p>
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<title>By: ericbrown</title>
<link>http://ericbrown.com/the-new-cio-a-new-weekly-series.htm#comment-1441</link>
<dc:creator>ericbrown</dc:creator>
<pubDate>Thu, 25 Jun 2009 11:24:22 +0000</pubDate>
<guid isPermaLink="false">http://ericbrown.com/?p=2845#comment-1441</guid>
<description>Hi Stuart - Love your thoughts.&lt;br&gt;&lt;br&gt;The New CIO must be someone that can easily move between different areas of the business and understand their needs and wishes. The marketing/marcomms team is a great example of a group that the new CIO must work well with. &lt;br&gt;&lt;br&gt;As you say, many marketing teams are reactive so how does the CIO and IT group be proactive and reactive at the same time? Lots to think about there.</description>
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<![CDATA[<p>Hi Stuart &#8211; Love your thoughts.</p>
<p>The New CIO must be someone that can easily move between different areas of the business and understand their needs and wishes.   The marketing/marcomms team is a great example of a group that the new CIO must work well with.  </p>
<p>As you say, many marketing teams are reactive so how does the CIO and IT group be proactive and reactive at the same time?    Lots to think about there.</p>
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<title>By: Steve Mason</title>
<link>http://ericbrown.com/the-new-cio-a-new-weekly-series.htm#comment-1443</link>
<dc:creator>Steve Mason</dc:creator>
<pubDate>Thu, 25 Jun 2009 08:31:55 +0000</pubDate>
<guid isPermaLink="false">http://ericbrown.com/?p=2845#comment-1443</guid>
<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;The New CIO – a new weekly series &#124; Eric D. Brown - Technology ... http://tinyurl.com/nsg3q6&lt;/span&gt;&lt;/span&gt;</description>
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<![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">The New CIO – a new weekly series | Eric D. Brown &#8211; Technology &#8230; <a href="http://tinyurl.com/nsg3q6" rel="nofollow">http://tinyurl.com/nsg3q6</a></span></span></span></p>
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<title>By: Stuart Oliver</title>
<link>http://ericbrown.com/the-new-cio-a-new-weekly-series.htm#comment-1440</link>
<dc:creator>Stuart Oliver</dc:creator>
<pubDate>Thu, 25 Jun 2009 07:05:30 +0000</pubDate>
<guid isPermaLink="false">http://ericbrown.com/?p=2845#comment-1440</guid>
<description>Eric,&lt;br&gt;As you rightly say, the &quot;New CIO&quot; has a far broader remit on which he/she must deliver. The traditional CIO who, often, was viewed as the technology guru - the person who could turn data into information - is almost dead.&lt;br&gt;&lt;br&gt;The role is certainly more challenging now. Delivering to marketing/marcomms business units is critical. Historically, these guys are very unforgiving when it comes to technology - &quot;what do you mean I can&#039;t have it by Monday? I must have it by Monday because we&#039;re sponsoring a golf championship&quot;. Also, they are far more reactive than any IT department (outside of a startup) has ever been. The combination of their intoleratnce (occassionally) and their ability to react swiftly does not always mix well with a CIO or an IT Director.&lt;br&gt;What I think this demonstrates though is that the CIO *must* be an all encompassing role across the width of the business. There can be no allegiances to vertical business units without letting down others.&lt;br&gt;I think that a good way to illustrate this is with the marketing/marcomms department again. For instance, they are often responsible for the web presence. This may have a portal for customers which means there needs to be an interface to CRM or contact management. Perhaps you can buy a product or service online too which means an interface to inventory management/ERP and also to financial data. Then, as if that were not enough, perhaps there is a partner or dealer network.&lt;br&gt;Failure to consider all of these areas would mean a short life for a CIO. All IMHO of course!&lt;br&gt;&lt;br&gt;Stuart</description>
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<![CDATA[<p>Eric,<br />As you rightly say, the &#8220;New CIO&#8221; has a far broader remit on which he/she must deliver. The traditional CIO who, often, was viewed as the technology guru &#8211; the person who could turn data into information &#8211; is almost dead.</p>
<p>The role is certainly more challenging now. Delivering to marketing/marcomms business units is critical. Historically, these guys are very unforgiving when it comes to technology &#8211; &#8220;what do you mean I can&#39;t have it by Monday? I must have it by Monday because we&#39;re sponsoring a golf championship&#8221;. Also, they are far more reactive than any IT department (outside of a startup) has ever been. The combination of their intoleratnce (occassionally) and their ability to react swiftly does not always mix well with a CIO or an IT Director.<br />What I think this demonstrates though is that the CIO *must* be an all encompassing role across the width of the business. There can be no allegiances to vertical business units without letting down others.<br />I think that a good way to illustrate this is with the marketing/marcomms department again. For instance, they are often responsible for the web presence. This may have a portal for customers which means there needs to be an interface to CRM or contact management. Perhaps you can buy a product or service online too which means an interface to inventory management/ERP and also to financial data. Then, as if that were not enough, perhaps there is a partner or dealer network.<br />Failure to consider all of these areas would mean a short life for a CIO. All IMHO of course!</p>
<p>Stuart</p>
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<title>By: Glenn Whitfield</title>
<link>http://ericbrown.com/the-new-cio-a-new-weekly-series.htm#comment-1444</link>
<dc:creator>Glenn Whitfield</dc:creator>
<pubDate>Thu, 25 Jun 2009 06:50:06 +0000</pubDate>
<guid isPermaLink="false">http://ericbrown.com/?p=2845#comment-1444</guid>
<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;RT @ericdbrown: New Blog Post: The New CIO - a new weekly series http://tinyurl.com/nsg3q6 (web) (1 hour ago)&lt;/span&gt;&lt;/span&gt;</description>
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<![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">RT @ericdbrown: New Blog Post: The New CIO &#8211; a new weekly series <a href="http://tinyurl.com/nsg3q6" rel="nofollow">http://tinyurl.com/nsg3q6</a> (web) (1 hour ago)</span></span></span></p>
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<title>By: Eric D. Brown</title>
<link>http://ericbrown.com/the-new-cio-a-new-weekly-series.htm#comment-1445</link>
<dc:creator>Eric D. Brown</dc:creator>
<pubDate>Thu, 25 Jun 2009 05:38:50 +0000</pubDate>
<guid isPermaLink="false">http://ericbrown.com/?p=2845#comment-1445</guid>
<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;New Blog Post: The New CIO - a new weekly series http://tinyurl.com/nsg3q6&lt;/span&gt;&lt;/span&gt;</description>
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<![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">New Blog Post: The New CIO &#8211; a new weekly series <a href="http://tinyurl.com/nsg3q6" rel="nofollow">http://tinyurl.com/nsg3q6</a></span></span></span></p>
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