I ran across an interesting post today titled “Why you don’t need Social Media Consultants” on the Brains on Fire Blog. The main thesis of the post is: “social media consultants provide little value…they do nothing more than you already know how to do so you don’t need them”. In the article, Spike Jones says: [...]
Humanity and Business
June 12, 2009 By 8 Comments
Can an organization be built on individuality with a focus on bringing humanity back to business? I think so. The modern day corporation was developed to build ‘stuff’. To build ‘stuff’, organization was needed. To keep the organization flowing, management was needed. Management created processes, procedures, flowcharts, operational efficiencies, human resources, etc etc etc. Many [...]
Five Customer Retention Tips That Really Work (Guest Post)
May 2, 2008 By 1 Comment
This is a guest post written by Heather Johnson, who regularly writes on the topic of career exploration. See her byline at the end of this article for Heather’s contact information. Although employee engagement might be the buzzword around the office, customer retention is obviously important as well. Managers can become so focused on marketing [...]
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