Links for Jan 8 2012

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To Know, But Not to Understand by Valeria Maltoni on Conversation Agent Quote: We rely, in other words, on a random accumulation of localised knowledge about people, their backgrounds and various behavioural signals. What if we could pool all those circles of wisdom together and extract a common currency for evaluating everyone’s levels of expertise, [...]

Links for December 11 2011

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Five Common Strategy Mistakes by Joan Magretta on Harvard Business Review Quote: But as important as it is to have insight into customers’ needs, don’t confuse marketing with strategy. What the marketing-only approach misses is that a robust strategy also requires a tailored value chain, a unique configuration of activities that best delivers that kind [...]

Links for Nov 28 2011

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The Job of a CIO – Content verses Context by John D. Halamka on Life as a Healthcare CIO Quote: Here’s a bold thought – might the context of being a CIO be nearly impossible in 2012 and beyond,  requiring us to rethink the way that IT services are planned and delivered in the future? [...]

Links for November 20 2011

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What cloud boils down to for the enterprise By James Urquhart on GigaOm – Cloud Computing News Quote: What you do bring to the table–er, service–is code, data, configuration metadata and/or policies that are, in fact, what makes any cloud service valuable to you as an individual or an organization. Your task in consuming a [...]

Links for Nov 6 2011

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Don’t Sell Technology, Sell Magic by Ben Yoskovitz on instigator blog Quote: Customers want results. They’re attracted to products that delight them. They’re impressed by startups that communicate and respond quickly to their issues. They want value, and they want you to fit seamlessly into their lives. They want a lot. Really: they want magic. [...]

Links for October 30, 2011

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The paradox of expectations by Seth Godin Quote: Perhaps it’s worth considering no expectations. Intense effort followed by an acceptance of what you get in return. It doesn’t make good TV, but it’s a discipline that can turn you into a professional. Of private clouds and zero-sum games by JP Rangaswami on confused of calcutta [...]

Links for October 23 2011

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Reductio Ad Absurdum by Jim Shamlin Quote: Don’t get me wrong: I’m a fan of surrealism and I adore absurdity, which means I’ll gladly watch a thirty-second film of a ballerina in a bowler hat throwing overripe apricots at a chimpanzee against the backdrop of an art museum … but I don’t think I’ll buy [...]

Links for October 16 2011

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Google Doesn”t Get Platforms. What Doesn”t Your Company Get? by Elisa Gabbert on WordStream Quote: One could, if one was a Google hater, misconstrue this message as evidence of Google sucking as a company, being doomed to fail. But that would be the wrong way to read it. Yegge isn’t saying that Google is clueless [...]

Links for October 2 2011

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Why Your New Process Is A Waste of Time. And Might Just Kill Your Company….by Andy Porter on Fistful of Talent Quote: Processes often replace dialogue. A smart guy once told me never to introduce any process that replaces an actual conversation. Yes, a process can make your work more efficient but most real insights [...]

Links for August 28 2011

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Stop Ignoring the Stalwart Worker – Thomas J. DeLong – HBS Faculty – Harvard Business Review Quote: That’s because, despite the number of Stalwarts in an organization, these good, solid citizens of the organization go largely unnoticed. Few leaders think about the motivation, inclusion, and explicit career management of the solid performers. One Fortune 500 [...]