Links for December 12 2010

Technology Consultant - Eric D. Brown | Image for link posts

Why customer experience innovation matters now by Jeffrey Phillips on Innovate on Purpose Quote: …firms that improve the customer experience, not just in purchasing but in all aspects of the customer’s engagement with your product, service or company will benefit.  Increasingly, people are seeking more than a purchase.  They are seeking a relationship with a [...]

Links for Oct 3 2010

Technology Consultant - Eric D. Brown | Image for link posts

5 Things to Know Before Buying Marketing Automation by Carlos Hidalgo on MarketingProfs Daily Fix Blog Quote: If you are thinking of automating your marketing, here are 5 thing to know before buying marketing automation.  If you have already purchased it, don’t worry, it’s not too late. These 5 tips can help you too. The [...]

Passion – The key to engagement for IT?

Passion - key to engagement?

Passion. What type of emotion is evoked when you read it or hear that word? What do you think of when you think of passion? Do you think about your job?  The company you work for?  Finishing up the big project you’re working on? Or… Do you think about many other things outside of your [...]

Building Tomorrow’s Organization – without today’s IT?

Tomorrow's Organization with today's IT

A few weeks ago I wrote about The diminishing role of IT and the CIO.  That post struck a nerve with quite a few readers so I wanted to expand on the topic.   I thought about a case study of some form or perhaps an interview or two but then I thought…why not do [...]

IT & Marketing – Like Peanut Butter and Jelly?

IT & Marketing - like PB&J

I love peanut butter and jelly.  What a great idea to put those to food items together on a piece of bread. Have you ever thought about how much the information technology and marketing organizations are like a PB&J samich? Yes…I said samich….been wondering how to work it into a post forever. Never worry…I use sandwich [...]

Focus of the CIO for 2010 and Beyond

cio.com

I’m a bit slow on my reading lately….so bear with me as I catch up. Just read through the 2010 State of the CIO Survey published by CIO.com. A few highlights: This year, nearly one third—30 percent—of the 594 IT leaders we polled say meeting or beating business goals is a personal leadership competency critically [...]

Links for November 29 2009

Why Social Media Purists Won’t Last by Jason Falls on Social Media Explorer Reliability vs. Validity by Mark Howell on Strategy Central The Led Zeppelin Guide to Creative World Domination by Mark McGuiness on Lateral Action Life Is All There Is by Lance Haun on Rehaul Big is Not Always Beautiful by Scott Stribrny on [...]

Links for March 15 2009

The High Priests of IT – And the Heretics by Cory Doctorow on HarvardBusiness.org Thank you, Jack Welch by Mike Neiss on The Tom Peters Weblog Innovation, invention and entrepreneurs by Jeffrey Phillips on Innovate on Purpose Solve the Right Problem by Paul Williams on the Marketing Profs Daily Fix Blog How Marketers Should Plan [...]

10 Habits of Highly Effective IT Professionals

Are you looking to improve your IT skills? Are you a business leader looking to make your IT organization more effective? If so, take a look at Simon Stapleton’s eBook titled “The 10 Habits of Highly Effective IT Professionals.” What are the 10 Habits?  Glad you asked.  They are: Openly Share Knowledge Coach Others Learn [...]

Links for Feb 8 2009

Inspiration Without Action is Wasted Time by C.C. Chapman on Reality Bitchslap IT Doesn’t Have To Be Annoying by Mike Schaffner on Beyond Blinking Lights and Acronyms How to Translate Vendor Talk into Plain English by Jeremiah Owyang on Web Strategy by Jeremiah The Goal is the Interaction by Chris Brogan on ChrisBrogan.com Rebuilding Trust: [...]