Links for April 13 2014

Technology Consultant - Eric D. Brown | Image for link posts

Leading IT Through Trust and Ownership Quote: I need my entire IT staff to think “outside / in” by learning about and caring about the lives of our customers. We can do that by walking a mile in their shoes. What is it like to be a call center agent? Spend a day with them […]

IT Transformation – or just remaining agile and ready for change?

Business-Transformation-Badge3.png

We’ve been living with the “IT Transformation” phrase for quite a while. I remember hearing and reading about how IT groups were ‘transforming’ themselves from what they used to be to what they needed to be in the future. The problem that I’ve found with transformation is that we’re usually too busy ‘transforming’ ourselves and […]

Links for March 23 2014

Technology Consultant - Eric D. Brown | Image for link posts

Midwest IT Survival » Evolution of Corporate IT and the Future Impact of Cloud Quote: All in all, corporate IT is in constant evolution. The rate of evolution appears on all counts to be accelerating with no signs of any slowdown in the future. Anyone who isn’t prepared to have to constantly re-invent themselves should […]

Helping the Organization

Helping-a-friend

I just read Tom Catalini’s “Everybody Knows IT, But They Still Need Help” where he wrote: People know IT now. But they also need help. That’s not necessarily obvious to them, because it can be obscured by their comfort level and experience. It’s obvious to you, though, so don’t be afraid to take a leadership […]

Links for Dec 1 2013

Technology Consultant - Eric D. Brown | Image for link posts

Innovate on Purpose: Why corporate innovation is so difficult Quote: So tip your hat to the corporate innovator. She’s got to overcome a significant amount of inertia and risk, convince an executive team of the need for innovation, then fight to keep the scope of the project as large and as disruptive as possible. She’s […]

Links for Nov 24 2013

Technology Consultant - Eric D. Brown | Image for link posts

Accelerating human invention with all the computers you’ll ever need — Tech News and Analysis Quote: Cycle Computing CEO Jason Stowe dives deep into the economic and innovative benefits of running massive scientific workloads in the cloud. When researchers aren’t constrained by the systems the can afford, they can ask bigger questions and get better […]

Links for August 18 2013

Technology Consultant - Eric D. Brown | Image for link posts

Unicorn, Shmunicorn: Be a Pegasus | UX Magazine Quote: But who better to take on the product challenges of the future than cream-of-the-crop UX professionals? No one is closer to the intersection of people’s goals and a company’s products than the designers sweating over every detail of the user experience, day in and day out. […]

Links for June 2 2013

Technology Consultant - Eric D. Brown | Image for link posts

Customer Journeys: Miles to Go – Highly Competitive – software industry insights Quote: The best outcome of any customer interaction or experience should be the value that is derived by the customer – the assessment of that value also belongs to the customer. Organizations don’t always know what value was received – or if it […]

Links for May 5 2013

Technology Consultant - Eric D. Brown | Image for link posts

Innovate on Purpose: Breaking out of the m (old) for disruptive innovation Quote: When you want truly disruptive innovation, you will need to break the mold, step out into completely new technologies, capabilities and delivery systems. The reason innovation appears to be stagnant in many industries is that few firms are willing to disrupt the […]

BYOD – reducing costs and complexity for IT

intel_logo

I’ve written about the topic “Bring your own Device” (BYOD) in the past but I never really touched on the issue of what BYOD does for IT complexity. Does having a BYOD policy that allows your employees to bring their own devices increase the workload and complexity for the IT staff? My gut reaction to […]