Links for March 9 2014

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Three Steps to Improving Business-IT Alignment Quote: Whether we call it business-IT alignment or not, the desired state for a CIO is to be respected and valued for his or her knowledge and ability to contribute to meeting organizational goals. We want our peers to know that we understand their challenges and have ideas about […]

Links for Dec 1 2013

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Innovate on Purpose: Why corporate innovation is so difficult Quote: So tip your hat to the corporate innovator. She’s got to overcome a significant amount of inertia and risk, convince an executive team of the need for innovation, then fight to keep the scope of the project as large and as disruptive as possible. She’s […]

Links for Oct 20 2013

Technology Consultant - Eric D. Brown | Image for link posts

The Secret of Good IT Communications Quote: To be brief is to be selective. Choosing only the most important details is crucial. There should be just a few. Arranged carefully in your email, presentation, or pitch, they should support the story you’re trying to tell. Because you’re always telling a story, that’s how we communicate […]

The Cloud – more than a technology

SaaS

The cloud is quite hyped these days – and rightfully so. The cloud brings quite a bit of productivity and cost savings to organizations as well as a plethora of options for new technology and platforms. What many organizations (and people) don’t understand is that the cloud is more than a technology platform. Not only […]

CIO 100 Awards – On Disrupting IT

CIO-3721

In August, I attended the CIO 100 Symposium and Awards in Colorado Springs, CO.I was lucky enough to get an invite to the event and jumped at the chance to go. The event’s ‘tagline’ was “Thriving in an Age of Disruptive Innovation”, which fits the IT world perfectly these days I think. Forrester’s James McQuivey […]

Links for July 21 2013

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Creating an Open, Transparent Organization through Social | Enterprise Social Software Blog | Socialtext Quote: Not only can social break down the walls between departments, but a social solution can help break down the hierarchies too. Turning one-way communication into meaningful discussions between executives and employees isn’t a quick change Cloud: The Testing Ground for […]

Links for May 19 2013

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Why personas can be a bad idea for content marketing Quote: I guess that brings me full circle: go ahead and create personas. It can never be a bad idea to start your content marketing by thinking about the people you’re addressing. But if your nice, neat persona templates are acting as a substitute for […]

Links for May 12 2013

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When Does Customer Sentiment Matter? – semanticweb.com Quote: The company was able to look through customer verbatim online comments to filter for negative impressions of its password recovery capabilities. “We haven’t paid enough attention to it even though password problems have been among the top five in our call centers for years,” he said. After […]

Links for May 5 2013

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Innovate on Purpose: Breaking out of the m (old) for disruptive innovation Quote: When you want truly disruptive innovation, you will need to break the mold, step out into completely new technologies, capabilities and delivery systems. The reason innovation appears to be stagnant in many industries is that few firms are willing to disrupt the […]

Links for March 17 2013

Technology Consultant - Eric D. Brown | Image for link posts

Marketing and the CIO race to see who can waste more money on CRM initiatives. Quote: What is the point here? The point is that currently leaders in Digital Marketing or Social Media or the office of the CIO are being given, as a side directive, to improve the customer experience, while they are still […]