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Customer Service

Saturn Aura Problem - Update #5

For background, see here, here, here, here and here.

Car has been in the shop for a week now with no response from the dealership. Saturn National Assistance has called me twice and both times have said that they can’t get the dealer’s service department on the line.

My letter demanding Saturn fix this car within 30 days (as per the requirement of Texas Lemon Law) is being mailed today.

Technorati Tags: Customer Service, Saturn Aura Problem, Saturn of Plano

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