Saturn Aura Problem – Update #2

December 11, 2007 By Eric D. Brown Leave a Comment

For background, see here and here.

Received a call Monday afternoon (December 10) and was told that the tool that the dealership was waiting on had arrived and they have narrowed the problem down to the PCM.

They ordered a new part for overnight delivery and would be installing it today (Tuesday).

I’ve been promised a call from the dealership when the part arrives and then later in the day when they have some news on the progress.

Looks like things are moving forward.

[tags] Customer Service, Saturn Aura Problem, Saturn of Plano [/tags]

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About Eric D. Brown
Eric D. Brown is a Dallas based Technology Consultant, and Entrepreneur focused on helping businesses and non-profits merge business, marketing and technology. He writes extensively about technology, strategy, people and projects at ericbrown.com. Eric is also an amateur Photographer and shares his photography work at Photography Minute and on his flickr photostream. Read more about Eric...

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