Saturn Aura – Final Update??

Well…it looks like Saturn might be doing the right thing now.

Just received a call from Saturn’s National Assistance Center and was told that they will replace my car and that the paperwork is getting prepared now.

I hope to have a reliable car soon!

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  1. One just needs to be utterly persistent and go high enough in an organization to find the right people who care about the customer. But, what a pain.

    We shall see. This is progress, but it isn’t over until it is over.

  2. Persistent is the only way this type of thing will get resolved. I think the majority of dealerships and manufacturers expect people to ‘give up’ and live with the car…but that’s not me 🙂

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