Comments on: Outsourcing Bill of Rights http://ericbrown.com/outsourcing-bill-of-rights.htm?utm_source=rss&utm_medium=rss&utm_campaign=outsourcing-bill-of-rights Technology, Strategy, People and Projects Wed, 23 May 2012 07:10:15 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Eric D. Brown http://ericbrown.com/outsourcing-bill-of-rights.htm#comment-1048 Eric D. Brown Thu, 29 Jan 2009 03:28:41 +0000 http://ericbrown.com/?p=2520#comment-1048 Hi Friend - You are correct. In my opinion, all of these 'rights' should be on the clients radar before going into any outsourcing deal. I do agree that 1, 3 & 4 are a bit naieve but its nice to hear people talking about it. I do wonder whether the outsourcing firm is thinking of themselves when they user the term "IT Partner" in this bill of rights....these rights should flow both ways. The client and outsourcer should both be bound by these rights. Hi Friend – You are correct. In my opinion, all of these 'rights' should be on the clients radar before going into any outsourcing deal. I do agree that 1, 3 & 4 are a bit naieve but its nice to hear people talking about it.

I do wonder whether the outsourcing firm is thinking of themselves when they user the term "IT Partner" in this bill of rights….these rights should flow both ways. The client and outsourcer should both be bound by these rights.

]]> By: A Friend http://ericbrown.com/outsourcing-bill-of-rights.htm#comment-1049 A Friend Wed, 28 Jan 2009 20:32:32 +0000 http://ericbrown.com/?p=2520#comment-1049 This is a “we’re not like the others” statement that has great potential of getting press but slim hopes of getting traction as far as true implementation goes. Points 1, 3, and 4 have just no hope of becoming norms among vendors, and we’re not just talking about outsourcing providers. And termination clauses (point 7) should already be in the customer’s radar: they should always insist on the inclusion of such in their service contracts that are to their satisfaction. What may be more viable is for some of the biggest outsourcing service providers to form their own self-regulating governing body, implement a bullet proof manifesto, and insist on members adhering to it. <em>A Friend's Recent post...<a href="http://literalthinking.wordpress.com/2009/01/27/personal-responsibility/" target="_blank" rel="nofollow">Personal responsibility</a></em> This is a “we’re not like the others” statement that has great potential of getting press but slim hopes of getting traction as far as true implementation goes.

Points 1, 3, and 4 have just no hope of becoming norms among vendors, and we’re not just talking about outsourcing providers. And termination clauses (point 7) should already be in the customer’s radar: they should always insist on the inclusion of such in their service contracts that are to their satisfaction.

What may be more viable is for some of the biggest outsourcing service providers to form their own self-regulating governing body, implement a bullet proof manifesto, and insist on members adhering to it.

A Friend's Recent post…Personal responsibility

]]> By: Bas de Baar http://ericbrown.com/outsourcing-bill-of-rights.htm#comment-1050 Bas de Baar Wed, 28 Jan 2009 18:53:08 +0000 http://ericbrown.com/?p=2520#comment-1050 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Outsourcing Bill of Rights http://tinyurl.com/cazk44</span></span> Outsourcing Bill of Rights http://tinyurl.com/cazk44

]]>