- Get Responsibility for Data Out of IT – Thomas C. Redman – Harvard Business Review
Quote: The larger motivation is to get responsibility for data where it belongs. So where is that? I’ve already made clear the critical roles played by nearly everyone, as both data creators and data users. This point, and the work to affect those roles, leads to an interlocking system of accountabilities at the individual, departmental, and corporate levels. I’ll take each up in turn in later posts.
- The Erosion of Privacy and the Rise of Publicness…and why it’s a good thing – Brian Solis
Quote: We are the last generation to know privacy as it was. Now, privacy is something that requires education. What works against us, also works for us, and as such, our reputation, our brand, and how we’re perceived is within our grasp to define and shape. We are not at the mercy of Google or any social network. It is up to us to take control of our identity and guide the image and findable information of those we know and care about.
- The rise of the “successful” unsustainable company by @ASmartBear
Quote: So now it’s your turn to think about this with your own company. Is your company building something of lasting value? Are you valuing growth over sustainable growth? Are you articulating and then living up to company-cultural values which attract and retain the right sort of people who then turn around and create the right sort of product and service?
- Why We Love Hierarchies – LDRLB
Quote: On the surface, it may seem that hierarchies are an invention of man – an invention were running out of uses for. These results, however, suggest that our natural tendency is to prefer hierarchical relationships. They appear to be far easier to grasp than egalitarian ones. This doesn’t mean that the movement to flatten organizations should be abandoned. The results do serve as a reminder that when eliminating hierarchy, organizations must be ready to replace it with a similarly effective structure.
- Three Star Leadership Blog: Promise and Deliver
Quote: Instead of “under-promising and over-delivering” try this. Protect yourself by delivering the basics that your customers expect, but don’t invest too much in them. Invest time and effort and money in delivering on performance dimensions that are meaningful to your customer. And provide little extras that delight to drive positive word of mouth.