Bill’s video is embedded below for your viewing. Its short but asks a good question – Are we setting the CIO up for failure?
So…are we setting CIOs up for failure?
Bill thinks the answer is “Yes”. He points to all the things that a CIO is now being asked to do as proof…and says that the future CIO (and IT) must step away from a good portion of IT operations and put more focus on the ‘strategic’ activities.
Sound familiar? It should (if you are a regular reader).
That said…I believe operations is important. Just as important as every other part of the organization. But…should the CIO be focused on operations? Or…a stronger question…should IT operations go the route of rest of the operational staff within organizations (you know…the electricians, janitors, plumbers, facilities, etc)?
I don’t think so…but with the focus of most CIO’s on governance, processes and metrics, how do these CIO’s move away from operations and into the “C Suite” to talk about strategy and tactics instead of their focus on operations?
Do we see that split between operations and business technology that I’ve written about before? Or…do we see CIO’s stepping out of the operational mindset and allowing their staff to focus on operations? I know many CIO’s who would have a hard time ignoring IT operations, budgets and the minutea of ‘running IT’ but I think they’ll have to do it. That…or allow the business technology functions to run away without them.
What do you think? Are we setting CIO’s and the IT group up for failure by asking too much? Or…are we assuming that the IT professional / CIO cannot change their mindset and focus to adapt and deliver what the organization needs them to deliver?