Do it or don't...just stop talkingI’ve got a few pet peeves.  Linear Thinking is one of them.  Another one is talking about doing something but never doing it.

I’m not talking about ‘not following through’ on things.  That’s a performance issue and one that can be addressed with some coaching and basic management skills.

What I’m talking about are those folks (or organizations) that like to tell everyone how something should be done, why it should be done or why it’s important for the organization to do ‘project X’.

I’m fine with being told how or why something is important…everyone has their opinions.  But don’t tell me the same thing for 6 months without ever taking a step forward and doing something about the project. If you think Project X is so damned important, then DO IT.  Or Don’t.  Just stop talking about it.

There are a lot of reasons for people to talk about doing something but not executing. Analysis Paralysis can kill any project before it starts.  Lack of courage is a killer too (you know…those folks who are scared of making decisions?).   Ego plays a role as well (people like to show how smart they are right?)

I’ve run into many leaders within organizations that talk about undertaking the big ‘strategic’ projects.  And they talk.  And talk.  Talking doesn’t “move the needle” (sorry…I promised someone I’d insert “move the needle” into this week’s blog post….they’re playing buzzword bingo and I want them to win!).  Talk without action does little more than frustrate people.

The New CIO has to “do it or don’t”

We all know  the foreseeable future of an IT group will be one of being understaffed and overworked.  There are a lot of projects that need to get done and a lot of projects that won’t get done.

The role of the future CIO is one of project executive. The New CIO has to step up as a decision maker and decide (along with the leadership team of the organization) which projects get funded and which don’t. After the decision is made, communicating that decision down the chain of command has to be done quickly and efficiently so the the entire organization knows what projects are a ‘go’ and which aren’t.

You notice that in the last few paragraphs I never say that the CIO and his/her IT staff should stand around talking about the projects and why they are important. There isn’t a lot of discussion about why Project X should be done.  A decision is made whether it should be done or not and the team moves on. The New CIO has to take the lead in not talking things to death and just get it done.

Now….I’m not saying you should stop discussing the value of a project or a strategy.  Quite the opposite actually.  You should discuss. You should debate.   That’s something that must happen.  But…there is a time when the debate has to end and something has to be done.

The New CIO needs to foster open debate on a subject but quickly make a decision.  With resources as constrained as they are in this economy, talking means wasted time and money.

Discuss, Debate, Decide.  Either DO or DON’T…just stop talking about it.

The New CIO is a weekly article about the challenges facing today’s CIO as well as what can be done to prepare for future challenges. Join me next week for another article in the series.

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Related posts:

  1. Leading by saying No – The New CIO Series
  2. Project Success and Failure and The New CIO
  3. The Dangers of Hidden Talent – New CIO Series
  4. Keeping your IT staff Engaged and Happy – The New CIO Series
  5. Innovation and The New CIO

PG

Written By Eric D. Brown

About the Author Eric D. Brown is a Technology Consultant, Doctoral Student and Entrepreneur focused on helping businesses and non-profits merge business, marketing and technology. He writes extensively about technology, strategy, people and projects at ericbrown.com. In addition, Eric is an avid & passionate photographer who's work can be seen at Photography Minute and on his flickr photostream. Read more about Eric...

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{ 4 comments… read them below or add one }

1 Elliot Ross November 20, 2009 at 12:41 pm

That is also a pet peeve of mine – and one I see too often –

The one other killer Iwould add – is the leader who thinks that because it was mentioned in that meeting – it will be done. No one is responsible – no one is accountable

Ummm sorry – that won't work –

Perhaps it is part of your courage one – afraid to actually commit –

But in some cases – I am sure that it is just poor execution skills – and that can suck the soul out of a team as the “why bother…” fugue starts to seep in

Thanks!

Elliot Ross

Reply

2 Elliot Ross November 20, 2009 at 12:41 pm

That is also a pet peeve of mine – and one I see too often –

The one other killer Iwould add – is the leader who thinks that because it was mentioned in that meeting – it will be done. No one is responsible – no one is accountable

Ummm sorry – that won't work –

Perhaps it is part of your courage one – afraid to actually commit –

But in some cases – I am sure that it is just poor execution skills – and that can suck the soul out of a team as the “why bother…” fugue starts to seep in

Thanks!

Elliot Ross

Reply

3 ericbrown November 21, 2009 at 7:40 am

Hey Elliot –

great point. I've been in many meetings where someone in a leadership position mentions “we should do X”. Then for some unknown reason, they believe that “X” is being doing and will be delivered soon.

You want someone to work on something, make it a formal request with proper planning.

thanks for stopping by!

Reply

4 ericbrown November 21, 2009 at 1:40 pm

Hey Elliot –

great point. I've been in many meetings where someone in a leadership position mentions “we should do X”. Then for some unknown reason, they believe that “X” is being doing and will be delivered soon.

You want someone to work on something, make it a formal request with proper planning.

thanks for stopping by!

Reply

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