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	<title>Comments on: CRM tools do not equal CRM</title>
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	<link>http://ericbrown.com/crm-tools-do-not-equal-crm.htm?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=crm-tools-do-not-equal-crm</link>
	<description>Technology, Strategy, People and Projects</description>
	<lastBuildDate>Wed, 23 May 2012 07:10:15 +0000</lastBuildDate>
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		<title>By: Andrew Hulsey</title>
		<link>http://ericbrown.com/crm-tools-do-not-equal-crm.htm#comment-2931</link>
		<dc:creator>Andrew Hulsey</dc:creator>
		<pubDate>Tue, 05 Apr 2011 03:08:52 +0000</pubDate>
		<guid isPermaLink="false">http://ericbrown.com/?p=3669#comment-2931</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;CRM Tools Do Not Equal CRM http://bit.ly/bhUodX&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">CRM Tools Do Not Equal CRM <a href="http://bit.ly/bhUodX" rel="nofollow">http://bit.ly/bhUodX</a></span></span></span></p>
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	</item>
	<item>
		<title>By: ToolsJournal</title>
		<link>http://ericbrown.com/crm-tools-do-not-equal-crm.htm#comment-2930</link>
		<dc:creator>ToolsJournal</dc:creator>
		<pubDate>Wed, 19 Jan 2011 02:18:59 +0000</pubDate>
		<guid isPermaLink="false">http://ericbrown.com/?p=3669#comment-2930</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;RT @ericdbrown: CRM tools do not equal CRM http://bit.ly/h3nUIf&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">RT @ericdbrown: CRM tools do not equal CRM <a href="http://bit.ly/h3nUIf" rel="nofollow">http://bit.ly/h3nUIf</a></span></span></span></p>
]]></content:encoded>
	</item>
	<item>
		<title>By: KraftEnterprise</title>
		<link>http://ericbrown.com/crm-tools-do-not-equal-crm.htm#comment-2929</link>
		<dc:creator>KraftEnterprise</dc:creator>
		<pubDate>Tue, 14 Sep 2010 16:32:58 +0000</pubDate>
		<guid isPermaLink="false">http://ericbrown.com/?p=3669#comment-2929</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;Implementing CRM does not automatically generate positive customer response Great article about proper usage of #CRM http://bit.ly/bhUodX&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Implementing CRM does not automatically generate positive customer response Great article about proper usage of #CRM <a href="http://bit.ly/bhUodX" rel="nofollow">http://bit.ly/bhUodX</a></span></span></span></p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Eric D. Brown</title>
		<link>http://ericbrown.com/crm-tools-do-not-equal-crm.htm#comment-2928</link>
		<dc:creator>Eric D. Brown</dc:creator>
		<pubDate>Mon, 13 Sep 2010 13:27:02 +0000</pubDate>
		<guid isPermaLink="false">http://ericbrown.com/?p=3669#comment-2928</guid>
		<description>Thanks Stephen.</description>
		<content:encoded><![CDATA[<p>Thanks Stephen.</p>
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	</item>
	<item>
		<title>By: Stephen Brown</title>
		<link>http://ericbrown.com/crm-tools-do-not-equal-crm.htm#comment-2927</link>
		<dc:creator>Stephen Brown</dc:creator>
		<pubDate>Mon, 13 Sep 2010 13:21:48 +0000</pubDate>
		<guid isPermaLink="false">http://ericbrown.com/?p=3669#comment-2927</guid>
		<description>Really enjoyed reading about your experience of trying to change your mortgage it was a perfect example of how to and equally how not to use crm software it just goes to show that customers still do respond to a personal approach rather than just being bombarded with advertising.</description>
		<content:encoded><![CDATA[<p>Really enjoyed reading about your experience of trying to change your mortgage it was a perfect example of how to and equally how not to use crm software it just goes to show that customers still do respond to a personal approach rather than just being bombarded with advertising.</p>
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	<item>
		<title>By: Craig Wood</title>
		<link>http://ericbrown.com/crm-tools-do-not-equal-crm.htm#comment-2917</link>
		<dc:creator>Craig Wood</dc:creator>
		<pubDate>Tue, 10 Aug 2010 20:11:37 +0000</pubDate>
		<guid isPermaLink="false">http://ericbrown.com/?p=3669#comment-2917</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;RT @NancySchwartz: Couldn&#039;t say it better myself-CRM tools do not equal CRM — Eric D. Brown http://bit.ly/9UmOCx RT @maddiegrant #nonprofit&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">RT @NancySchwartz: Couldn&#39;t say it better myself-CRM tools do not equal CRM — Eric D. Brown <a href="http://bit.ly/9UmOCx" rel="nofollow">http://bit.ly/9UmOCx</a> RT @maddiegrant #nonprofit</span></span></span></p>
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	<item>
		<title>By: Clarity Group</title>
		<link>http://ericbrown.com/crm-tools-do-not-equal-crm.htm#comment-2918</link>
		<dc:creator>Clarity Group</dc:creator>
		<pubDate>Tue, 10 Aug 2010 20:11:36 +0000</pubDate>
		<guid isPermaLink="false">http://ericbrown.com/?p=3669#comment-2918</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;RT @NancySchwartz: Couldn&#039;t say it better myself-CRM tools do not equal CRM — Eric D. Brown http://bit.ly/9UmOCx RT @maddiegrant #nonprofit&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">RT @NancySchwartz: Couldn&#39;t say it better myself-CRM tools do not equal CRM — Eric D. Brown <a href="http://bit.ly/9UmOCx" rel="nofollow">http://bit.ly/9UmOCx</a> RT @maddiegrant #nonprofit</span></span></span></p>
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	</item>
	<item>
		<title>By: Nancy Schwartz</title>
		<link>http://ericbrown.com/crm-tools-do-not-equal-crm.htm#comment-2919</link>
		<dc:creator>Nancy Schwartz</dc:creator>
		<pubDate>Tue, 10 Aug 2010 19:35:08 +0000</pubDate>
		<guid isPermaLink="false">http://ericbrown.com/?p=3669#comment-2919</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;Couldn&#039;t say it better myself-CRM tools do not equal CRM — Eric D. Brown http://bit.ly/9UmOCx RT @maddiegrant #nonprofit&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Couldn&#39;t say it better myself-CRM tools do not equal CRM — Eric D. Brown <a href="http://bit.ly/9UmOCx" rel="nofollow">http://bit.ly/9UmOCx</a> RT @maddiegrant #nonprofit</span></span></span></p>
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	</item>
	<item>
		<title>By: Eric D. Brown</title>
		<link>http://ericbrown.com/crm-tools-do-not-equal-crm.htm#comment-2916</link>
		<dc:creator>Eric D. Brown</dc:creator>
		<pubDate>Fri, 30 Jul 2010 01:29:00 +0000</pubDate>
		<guid isPermaLink="false">http://ericbrown.com/?p=3669#comment-2916</guid>
		<description>Welcome Kacy.  Thanks for stopping bu. 
My recent post &lt;a href=&quot;http://feedproxy.google.com/~r/ConnectingTechnologyStrategyAndExecution/~3/xkMJ1G15-U4/are-you-keeping-your-eyes-open.htm&quot; target=&quot;_blank&quot; rel=&quot;nofollow&quot;&gt;Are you keeping your eyes open&lt;/a&gt; </description>
		<content:encoded><![CDATA[<p>Welcome Kacy.  Thanks for stopping bu.<br />
My recent post <a href="http://feedproxy.google.com/~r/ConnectingTechnologyStrategyAndExecution/~3/xkMJ1G15-U4/are-you-keeping-your-eyes-open.htm" target="_blank" rel="nofollow">Are you keeping your eyes open</a> </p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Eric D. Brown</title>
		<link>http://ericbrown.com/crm-tools-do-not-equal-crm.htm#comment-2915</link>
		<dc:creator>Eric D. Brown</dc:creator>
		<pubDate>Thu, 29 Jul 2010 23:53:22 +0000</pubDate>
		<guid isPermaLink="false">http://ericbrown.com/?p=3669#comment-2915</guid>
		<description>Great comment Aren....spot on too.  Thanks for stopping by.</description>
		<content:encoded><![CDATA[<p>Great comment Aren&#8230;.spot on too.  Thanks for stopping by.</p>
]]></content:encoded>
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