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	<title>Eric D. Brown &#187; Technology Strategy</title>
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		<title>Do you have a technology strategy?</title>
		<link>http://ericbrown.com/do-you-have-a-technology-strategy.htm</link>
		<comments>http://ericbrown.com/do-you-have-a-technology-strategy.htm#comments</comments>
		<pubDate>Thu, 11 Mar 2010 20:45:51 +0000</pubDate>
		<dc:creator>Eric D. Brown</dc:creator>
				<category><![CDATA[Information Technology]]></category>
		<category><![CDATA[Technology Strategy]]></category>
		<category><![CDATA[The New CIO]]></category>
		<category><![CDATA[Chief information officer]]></category>
		<category><![CDATA[Cloud computing]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Strategic management]]></category>
		<category><![CDATA[Strategic Planning]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://ericbrown.com/?p=3061</guid>
		<description><![CDATA[Gene asks &#8220;Is Cloud Computing part of your Strategic Plan?&#8221;
While Gene&#8217;s question is a fair one, I have to ask a much simpler question&#8230;.do you have a technology strategic plan? Or at the very least, do you discuss technology and/or IT in your organization&#8217;s strategic plan?
I know its a simple question&#8230;.but its an important one.
Last [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Gene asks &#8220;<a title="Is Cloud Computing part of your Strategic Plan" href="http://www.cioessentials.com/2010/03/09/is-cloud-computing-part-of-your-strategic-plan/" target="_blank">Is Cloud Computing part of your Strategic Plan?</a>&#8221;</p>
<p>While Gene&#8217;s question is a fair one, I have to ask a much simpler question&#8230;.do you have a technology strategic plan? Or at the very least, do you discuss technology and/or IT in your organization&#8217;s strategic plan?</p>
<p>I know its a simple question&#8230;.but its an important one.</p>
<p>Last year I spent some time working with a medium sized organization&#8217;s CIO and IT group.  They had just finalized the organization&#8217;s strategic plan for the following year and wanted someone to come in and review for completeness and see if there were any holes.</p>
<p>When I met with the team, they were extremely pleased with their work and they were excited to have been included in the <a class="zem_slink" title="Strategic planning" rel="wikipedia" href="http://en.wikipedia.org/wiki/Strategic_planning">strategic planning</a> process.  They were ready and raring to get to work on the new strategic plan.</p>
<p>I received the plan and reviewed it.  It wasn&#8217;t bad&#8230;it fit the organization well.  The culture fit the strategic plan.</p>
<p>There was only one problem.  At no point was there any discussion of using technology to reach the objectives listed in the plan.</p>
<p>A good portion of the strategic plan revolved around technology but there was little discussion of any strategy to actually acquire, implement and utilize technology</p>
<p>So&#8230;back to Gene&#8217;s question &#8211; is Cloud Computing part of your strategic plan.  Based on my experiences, organizations forget about technology as part of their strategic plans.</p>
<p>Have you included technology in your strategic plan?</p>
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		<title>Will 2010 be revolutionary or evolutionary for CIO&#8217;s and IT?</title>
		<link>http://ericbrown.com/cio-it-revolution-2010.htm</link>
		<comments>http://ericbrown.com/cio-it-revolution-2010.htm#comments</comments>
		<pubDate>Thu, 17 Dec 2009 14:30:49 +0000</pubDate>
		<dc:creator>Eric D. Brown</dc:creator>
				<category><![CDATA[Information Technology]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Technology Strategy]]></category>
		<category><![CDATA[The New CIO]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[BusinessWeek]]></category>
		<category><![CDATA[Cloud computing]]></category>
		<category><![CDATA[Mass media]]></category>
		<category><![CDATA[Mobile computing]]></category>

		<guid isPermaLink="false">http://ericbrown.com/?p=2992</guid>
		<description><![CDATA[I ran across a press release from Progress Software, that I though worth sharing with my regular The New CIO series readers. Below, you&#8217;ll find an excerpt from the press release along with my commentary on these predictions.  You gotta love December&#8230;always some &#8220;Top 10 list for&#8230;&#8221; or &#8220;Predictions for&#8230;&#8221; to read.
Progress Software&#8217;s CTO Dr [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>I ran across a <a title="Businesswire.com Press Release on IT Changes in 2010" href="http://www.businesswire.com/news/home/20091210005972/en" target="_blank">press release from Progress Software</a>, that I though worth sharing with my regular The New CIO series readers. Below, you&#8217;ll find an excerpt from the press release along with my commentary on these predictions.  You gotta love December&#8230;always some &#8220;Top 10 list for&#8230;&#8221; or &#8220;Predictions for&#8230;&#8221; to read.</p>
<p>Progress Software&#8217;s CTO Dr John Bates predicts that 2010 will see the following &#8220;revolutionary&#8221; changes in the IT space:</p>
<blockquote><p>1. Real-time insight and business control will become a must-have, as organizations can ill-afford to lose money and customer through being slow to notice problems in delivery.</p>
<p>2. <a class="zem_slink" title="Event-driven programming" rel="wikipedia" href="http://en.wikipedia.org/wiki/Event-driven_programming">Event-driven</a> computing will accelerate, driven by business needs, and impacting both the way applications are built and how they are deployed in the enterprise.</p>
<p>3. <a class="zem_slink" title="Cloud computing" rel="wikipedia" href="http://en.wikipedia.org/wiki/Cloud_computing">Cloud computing</a> will become mainstream, with storage-as-a-service, platform-as-a-service and compute-as-a-service, becoming widely sold and used.</p>
<p>4. <a class="zem_slink" title="Mobile computing" rel="wikipedia" href="http://en.wikipedia.org/wiki/Mobile_computing">Mobile computing</a> will continue to be the biggest driver of innovation, extending the move from the desktop to the PDA to internet-enabled in-car systems, and even the fabled ‘internet fridges.’</p>
<p>5. CIOs will be forced to justify IT investments, because the recession has killed off the notion of ‘IT for IT’s sake,’ CIOs must demonstrate rapid <a class="zem_slink" title="Rate of return" rel="wikipedia" href="http://en.wikipedia.org/wiki/Rate_of_return">return on investment</a>, business relevance and the strategic importance of IT to innovate to release funding for projects.</p></blockquote>
<p>Some interesting predictions.  Let&#8217;s take a brief look at each prediction and see if it makes sense.</p>
<p><strong>Prediction #1 &#8211; Real-time insight and business control will be a must have.</strong></p>
<p>I can see this. This type of data is a must-have regardless of whether the year is 2000, 2010 or 2050.  Why is real-time data so important though?</p>
<p>Is it needed to create more efficient processes?  Is it needed to create better plans?   Perhaps.  But I&#8217;d argue that real-time data is only important if you use it to get closer to your customers.</p>
<p>According to Progress Software:</p>
<blockquote><p>In 2009, our        research found that 67% of businesses only become aware of problems when        customers report them. 80% of companies already have critical business        events they need to monitor in real time</p></blockquote>
<p>Why do you think Twitter, Facebook and other social media platforms are such a hit today with organizations?  It isn&#8217;t necessarily because organizations are social&#8230;it&#8217;s because it gets the brand closer to the customer and in near-real-time.</p>
<p>Is real-time data a revolution or an evolution?<em> </em><em>I say revolution when it comes to IT but its an evolutionary for other parts of the business due to the avaolability of near-real-time data over the last year.<br />
</em></p>
<p><strong>Prediction #2 &#8211; Event-driven computing will accelerate and impact the way applications are built and deployed.</strong></p>
<p>Event-driven computing.  Huh.  That sounds like something that&#8217;s been around a while.  While it has been around a while, I&#8217;m not sure it&#8217;s been used to its fullest extent.</p>
<p>What is event-driven computing? Well..in a few words: event-driven computing is a way of building applications and architectures to be able to respond quickly to any event. If you&#8217;d like to read more on the subject, go take a look at <a href="http://www.ebizq.net/topics/int_sbp/features/11976.html" target="_blank">Event-Driven Computing: An Introduction</a> for more details.</p>
<p>So what can event-driven computing provide to IT?  Real-time behavior of users and systems. Observation for alerts. Predictive Processing.  Some really interesting stuff here.</p>
<p>Is event-driven computing a revolution or an evolution? <em>I say revolution because, if it were to happen in 2010, it would require a completely new way of building applications.<br />
</em></p>
<p><strong>Prediction #3 &#8211; Cloud computing will become more mainstream.</strong></p>
<p>There are a lot of people that would argue for and against this point.  To get one side of the argument, go read the latest <a class="zem_slink" title="BusinessWeek" rel="homepage" href="http://www.businessweek.com/">BusinessWeek</a> article titled &#8220;<a title="Cloud Computing Opinion from Businessweek" href="http://www.businessweek.com/technology/content/dec2009/tc20091211_347388.htm" target="_blank">Forecast for 2010: The coming Cloud Catastrophe</a>&#8220;. See another side to the argument in David Linthicum&#8217;s article on InfoWorld titled &#8220;<a href="http://www.infoworld.com/d/cloud-computing/top-5-cloud-computing-predictions-2010-188?page=0,0" target="_blank">Top 5 Cloud Computing Predictions for 2010</a>&#8220;.</p>
<p><em>Will Cloud computing become more mainstream: Yes.  Is it revolutionary?  Not yet.</em></p>
<p><strong>Prediction #4 &#8211; Mobile computing will continue to drive innovation</strong></p>
<p>Yep.  I agree.  The mobile space is hot and will continue to be hot.  This will mean a new approach to data and security for IT groups around the globe.</p>
<p>Mobile computing has been around a while.  The Blackberry (granted &#8211; not really a mobile computing platform) was the first real game-changer for IT and the iPhone has changed things forever in the mobile computing space.  Add to that the netbooks and forthcoming generation of tablet computers, some rumored to run the <a class="zem_slink" title="IPhone OS" rel="homepage" href="http://developer.apple.com/iphone/">iPhone OS</a> and <a class="zem_slink" title="Android" rel="homepage" href="http://code.google.com/android/">Google Android</a> OS, and you&#8217;ve got a fully-connected, fully functional mobile platform.</p>
<p>But is it mobile computing going to be revolutionary? I&#8217;m not sure I&#8217;d call it that. <em>Evolutionary is the word here. IT groups have been dealing with mobile computing for a long while and the processes and procedures are in place (for the most part).</em></p>
<p><strong>Prediction #5 &#8211; CIO&#8217;s will have to justify IT investments with strategic plans and show rapid ROI for each project</strong></p>
<p>Agreed but I&#8217;m not sure this is revolutionary<em>. </em>This is something that most CIO&#8217;s and organizations have been looking at for a few years now.   In years past, the CIO had to justify spending and with the economy in shambles, the <a class="zem_slink" title="Chief information officer" rel="wikipedia" href="http://en.wikipedia.org/wiki/Chief_information_officer">Chief Information Officer</a>&#8217;s of today have had to provide even more justification for <a class="zem_slink" title="Information technology" rel="wikipedia" href="http://en.wikipedia.org/wiki/Information_technology">IT projects</a>.  This justification is even more reason for The New CIO to be able to move into the strategic discussion with other leadership team members to help further align IT and the Business.</p>
<p><em> So&#8230;is this Revolutionary? Not at all.  We&#8217;ve been seeing this evolve for years.</em></p>
<h2><strong>Will 2010 be Revolutionary or Evolutionary for IT?</strong></h2>
<p>So&#8230;out of the 5 &#8216;revolutions&#8217; for 2010 for the IT space listed by Dr Bates, I see only 2 that might be revolutionary while the rest are really more of an evolution for the majority of organizations and consumers.</p>
<p>Will 2010 be revolutionary for IT? I think it can be.  I think if more CIO&#8217;s take the approach that I&#8217;ve been arguing for in my New CIO series&#8217;, we&#8217;d see an awesome revolution in IT across many organizations. Think about how much more efficient your team could be if they spent less time on ensuring your employees weren&#8217;t surfing <a class="zem_slink" title="Facebook" rel="homepage" href="http://facebook.com">Facebook</a> and more time on driving innovation through technology.</p>
<p>Focus on building revenue and driving innovation with technology and you&#8217;ll see a revolution. Focus on the same things you&#8217;ve always focused on, and you&#8217;ll be luck to see anything at all.</p>
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		<title>Improving IT Planning in 2010</title>
		<link>http://ericbrown.com/improving-it-planning-in-2010.htm</link>
		<comments>http://ericbrown.com/improving-it-planning-in-2010.htm#comments</comments>
		<pubDate>Sun, 13 Dec 2009 02:45:01 +0000</pubDate>
		<dc:creator>Eric D. Brown</dc:creator>
				<category><![CDATA[Technology Strategy]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Chief information officer]]></category>
		<category><![CDATA[CIO]]></category>
		<category><![CDATA[CIO.com]]></category>
		<category><![CDATA[Information Technology]]></category>
		<category><![CDATA[Strategic Planning]]></category>

		<guid isPermaLink="false">http://ericbrown.com/?p=2987</guid>
		<description><![CDATA[Just finished reading Chris Curran&#8217;s article on CIO.com titled How to Improve Your IT Planning in 2010 &#8211; CIO.com &#8211; Business Technology Leadership.  Good article with some survey results that are very surprising.  A snippet from the article:
Diamond&#8217;s Digital IQ research, in which we surveyed 451 senior business and IT executives of large companies, found [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Just finished reading <a href="http://www.ciodashboard.com/" target="_blank">Chris Curran&#8217;s</a> article on CIO.com titled <a href="http://www.cio.com/article/510114/How_to_Improve_Your_IT_Planning_in_2010">How to Improve Your IT Planning in 2010 &#8211; CIO.com &#8211; Business Technology Leadership</a>.  Good article with some survey results that are very surprising.  A snippet from the article:</p>
<blockquote><p>Diamond&#8217;s Digital IQ research, in which we surveyed 451 senior business and IT executives of large companies, found that <strong>firms spend roughly 240 man weeks per year on planning and budgeting—almost five man years</strong>! Think about what could be accomplished with 80% of that time back in the hands of your senior-most leaders. Roughly 25% of this effort is geared toward collecting the project ideas, another 25% toward preparing business cases, and only about 15% on linking the initiatives to the strategic roadmap. Our study also found that the presence of a multi-year strategic roadmap is a strong indicator of company performance, but that only 37% claim to have a clear roadmap. So, to get leaner in planning a company needs to get a clear roadmap and spend more time aligning to it and less time on (tactical) data collection.</p></blockquote>
<p><strong>Emphasis mine.</strong></p>
<p>Interesting results.  That&#8217;s an awful lot of planning for some awful poor performance that we see in most IT groups today.  What can we do differently?</p>
<p>That last sentence in Chris&#8217; points the way. Instead of spending so much time with IT planning and budgeting, why not start looking at building a strategic IT roadmap that aligns to business objectives and much less time on gathering operational and planning data that may not have any real value in the planning process.</p>
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		<title>Book Review: Andrew McAfee&#8217;s Enterprise 2.0</title>
		<link>http://ericbrown.com/book-review-andrew-mcafees-enterprise-2-0.htm</link>
		<comments>http://ericbrown.com/book-review-andrew-mcafees-enterprise-2-0.htm#comments</comments>
		<pubDate>Mon, 23 Nov 2009 14:00:17 +0000</pubDate>
		<dc:creator>Eric D. Brown</dc:creator>
				<category><![CDATA[Book Reviews]]></category>
		<category><![CDATA[Information Technology]]></category>
		<category><![CDATA[Knowledge Management]]></category>
		<category><![CDATA[Social media]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Technology Strategy]]></category>
		<category><![CDATA[enterprise 2.0]]></category>
		<category><![CDATA[Organizational Knowledge]]></category>
		<category><![CDATA[Social Enterprise]]></category>
		<category><![CDATA[Social software]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://ericbrown.com/?p=2959</guid>
		<description><![CDATA[Just finished reading Enterprise 2.0: New Collaborative Tools for Your Organization&#8217;s Toughest Challenges
My review in two words: Excellent book!
Whether you are an expert in the Enterprise 2.0 world or just a beginner, this book has something for you. Whether you believe in Enterprise 2.0 or not, this book has some excellent concepts that can be [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><a href="http://www.amazon.com/gp/product/1422125874?ie=UTF8&amp;tag=edbholdings-20&amp;linkCode=as2&amp;camp=1789&amp;creative=390957&amp;creativeASIN=1422125874" target="_blank"><img class="alignright size-full wp-image-2960" title="Andrew McAfee's Enterprise 2.0" src="http://ericbrown.com/wp-content/uploads/2009/11/51j8gUn2YoL._SL160_.jpg" alt="Andrew McAfee's Enterprise 2.0" width="113" height="160" /></a>Just finished reading <a href="http://www.amazon.com/gp/product/1422125874?ie=UTF8&amp;tag=edbholdings-20&amp;linkCode=as2&amp;camp=1789&amp;creative=390957&amp;creativeASIN=1422125874">Enterprise 2.0: New Collaborative Tools for Your Organization&#8217;s Toughest Challenges</a></p>
<p>My review in two words: Excellent book!</p>
<p>Whether you are an expert in the Enterprise 2.0 world or just a beginner, this book has something for you. Whether you believe in Enterprise 2.0 or not, this book has some excellent concepts that can be used to help bring social tools into the enterprise.</p>
<p>The book is split into two parts with the Part 1 covering the tools of Enterprise 2.0 and Part 2 discussing how to successfully utilize social tools within the enterprise.</p>
<p>Part 1 provides a very good overview of the tools and techniques of Enterprise 2.0 as well as some real-world case studies of companies that have implemented <a class="zem_slink" title="Web 2.0" rel="wikipedia" href="http://en.wikipedia.org/wiki/Web_2.0">Web 2.0</a> platforms.  These companies are extremely diverse running the gamut from government agencies to start-ups and the information provided by McAfee shows real-world usage of Web 2.0 within enterprises.</p>
<p>Part 2 is where the really good stuff happens.  This is where McAfee shines.  This is the stuff that every CEO, COO, CIO and CMO should read and digest.   This is the place where you get to see some strategies for using social tools within the enterprise.    When you read this book make, sure you pay attention to the Six Organizational Strategies starting on page 179.  Good stuff.</p>
<p>Will this book give you the recipe for successful use of Enterprise 2.0?  No.  Will this book make your Enterprise 2.0 project(s) successful?  Maybe. Maybe not. What this book will do is give you some ideas on how to introduce Enterprise 2.0 into your organization and give you some tips on make it successful.</p>
<p>So&#8230;let&#8217;s take a step away from the book for a minute and look at the topic itself.  Enterprise 2.0.  Great name but one that has been much maligned.  The topic has caused a lot of debate since being introduced.  For some examples, go read <a class="zem_slink" title="Dennis Howlett" rel="homepage" href="http://www.accmanpro.com/">Dennis Howlett</a>&#8217;s article titled &#8220;<a href="http://blogs.zdnet.com/Howlett/?p=1463" target="_blank">Enterprise 2.0 &#8211; the non-debate</a>&#8221; and then read Mark Fidelman&#8217;s response on <a class="zem_slink" title="CloudAve" rel="homepage" href="http://www.cloudave.com/">CloudAve</a> titled &#8220;<a href="http://www.cloudave.com/link/enterprise-2-0-caffeine-debunk-the-non-debate" target="_blank">Enterprise 2.0 Caffeine: Let&#8217;s debunk the non-debate</a>&#8221; to get some flavor of the various debate&#8217;s happening out there on the topic. I&#8217;d love to hear your thoughts on the topic of Enterprise 2.0 in the comments.</p>
<p>With all of this debate, or non-debates as some would say,  let&#8217;s look at McAfee&#8217;s definition of Enterprise 2.0:</p>
<blockquote><p>Enterprise 2.0 is the use of emergent <a class="zem_slink" title="Social software" rel="wikipedia" href="http://en.wikipedia.org/wiki/Social_software">social software</a> platforms by organizations in pursuit of their goals.</p></blockquote>
<p>McAfee continues with his definition when he writes:</p>
<blockquote><p>Enterprise 2.0, then, is about how organizations use the newly available ESSP&#8217;s [emergent social software platforms] to do their work better</p></blockquote>
<p>With those definitions in mind, let&#8217;s revisit one of the main arguments against Enterprise 2.0 &#8211;&gt; The value of Social Media / Enterprise 2.0 cannot be determined.  In fact, there are many (Howlett included) that say social media tools are worthless to the organization.</p>
<p>My response to this argument is a simple one:</p>
<p><strong>How valuable is the knowledge of an employee?  How valuable is the knowledge of 10, 100 or 1000 employees? </strong><strong>Can you place value on that knowledge?  Maybe.  Maybe not. </strong><strong>That doesn&#8217;t mean that trying to harness that knowledge is worthless.  So why would using tools to harness that knowledge be worthless?</strong></p>
<p>I can understand some of the arguments of folks out there against Enterprise 2.0.  There are a lot of buzzwords floating about and a lot of hype around the subject, but if you take the lessons from this book to heart, you&#8217;ll do more than buy into the hype&#8230;you&#8217;ll give your organization an opportunity to succeed by really harnessing the expertise, experiences and value of your organizational knowledge.</p>
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		<title>Links for November 8 2009</title>
		<link>http://ericbrown.com/links-for-november-8-2009.htm</link>
		<comments>http://ericbrown.com/links-for-november-8-2009.htm#comments</comments>
		<pubDate>Sun, 08 Nov 2009 14:44:15 +0000</pubDate>
		<dc:creator>Eric D. Brown</dc:creator>
				<category><![CDATA[People]]></category>
		<category><![CDATA[Product Management]]></category>
		<category><![CDATA[Project Management]]></category>
		<category><![CDATA[Social media]]></category>
		<category><![CDATA[Sunday Links]]></category>
		<category><![CDATA[Technology Strategy]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Change Management]]></category>
		<category><![CDATA[Chief information officer]]></category>
		<category><![CDATA[CIO]]></category>
		<category><![CDATA[Enterprise social software]]></category>
		<category><![CDATA[Information Technology]]></category>
		<category><![CDATA[Zen Habits]]></category>

		<guid isPermaLink="false">http://ericbrown.com/?p=2950</guid>
		<description><![CDATA[Intuition vs. Data-Driven Decision-Making: Some Rough Ideas by Bob Sutton on Bob Sutton &#8211; Work Matters
CIO and the Art of Decision Making by Arun Manansingh on A CIO&#8217;s Voice
Before you can truly talk about Change Management, you have to focus on achieving clear vision by Olivier Blanchard on The BrandBuilder Blog
The 5 Secret Characteristics Of [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><a href="http://bobsutton.typepad.com/my_weblog/2009/11/intuition-vs-datadriven-decisionmaking-some-rough-ideas.html" target="_blank">Intuition vs. Data-Driven Decision-Making: Some Rough Ideas</a> by Bob Sutton on Bob Sutton &#8211; Work Matters</p>
<p><a href="http://arunmanansingh.wordpress.com/2009/11/02/cio-and-the-art-of-decision-making/" target="_blank">CIO and the Art of Decision Making</a> by Arun Manansingh on A CIO&#8217;s Voice</p>
<p><a href="http://thebrandbuilder.wordpress.com/2009/11/05/before-you-can-truly-talk-about-change-management-you-have-to-focus-on-achieving-clear-vision/" target="_blank">Before you can truly talk about Change Management, you have to focus on achieving clear vision</a> by <a class="zem_slink" title="Olivier Blanchard" rel="homepage" href="http://thebrandbuilder.wordpress.com/">Olivier Blanchard</a> on The BrandBuilder Blog</p>
<p><a href="http://www.theaccidentalsuccessfulcio.com/leadership/the-5-secret-characteristics-of-a-truly-great-cio" target="_blank">The 5 Secret Characteristics Of A Truly Great CIO</a> by Dr. Jim Anderson on The Accidental Successful CIO</p>
<p><a href="http://altitudebranding.com/2009/11/where-measurement-falls-short/" target="_blank">Where Measurement Falls Short</a> by <a class="zem_slink" title="Amber Naslund" rel="homepage" href="http://altitudebranding.com/">Amber Naslund</a> on Altitude Branding</p>
<p><a href="http://blog.cutter.com/2009/11/03/it-strategies-for-rising-markets/" target="_blank">IT Strategies for Rising Markets</a> by Vince Kellen on The Cutter Blog</p>
<p><a href="http://www.problogger.net/archives/2009/11/04/why-stories-are-an-effective-communication-tool-for-your-blog/" target="_blank">Why Stories are an Effective Communication Tool for Your Blog</a> by <a class="zem_slink" title="Darren Rowse" rel="homepage" href="http://friendfeed.com/problogger">Darren Rowse</a> on ProBlogger Blog Tips</p>
<p><a href="http://blogs.harvardbusiness.org/baldoni/2009/11/use_humility_to_improve_perfor.html" target="_blank">Use Humility to Improve Performance</a> by John Baldoni on HarvardBusiness.org</p>
<p><a href="http://zenhabits.net/2009/11/the-only-way-to-become-amazingly-great-at-something/" target="_blank">The Only Way to Become Amazingly Great at Something</a> from <a class="zem_slink" title="Zen Habits" rel="homepage" href="http://zenhabits.net">Zen Habits</a> by Leo Babauta</p>
<p><a href="http://blogs.forrester.com/product_management/2009/11/is-social-product-management-for-real.html" target="_blank">Is &#8220;social product management&#8221; for real?</a> by Tom Grant on The Forrester Blog For Technology Product Management &amp; Marketing Professionals</p>
<p><a href="http://blogs.gartner.com/mark_mcdonald/2009/11/06/761/" target="_blank">The value of IT exists over time not at a point in time</a> by Mark McDonald on the Gartner Blog Network</p>
<p><a href="http://www.cloudave.com/link/enterprise-2-0-caffeine-debunk-the-non-debate" target="_blank">Enterprise 2.0 Caffeine: Let’s Debunk the Non-Debate</a> by Mark Fidelman on <a class="zem_slink" title="CloudAve" rel="homepage" href="http://www.cloudave.com/">CloudAve</a></p>
<p><a href="http://blogs.harvardbusiness.org/bregman/2009/11/when-should-you-let-an-employe.html" target="_blank">When Should You Let an Employee Make a Mistake?</a> by Peter Bregman on HarvardBusiness.org</p>
<p><a href="http://blog.mountaingoatsoftware.com/balancing-anticipation-and-adaptation" target="_blank">Balancing Anticipation and Adaptation</a> by Mike Cohn on Mike Cohn&#8217;s Blog &#8211; Succeeding With Agile®</p>
<p><a href="http://www.angelamaiers.com/2009/11/our-words.html" target="_blank">Two Powerful Words: I NOTICE</a> by <a class="zem_slink" title="Angela Maiers" rel="homepage" href="http://www.angelamaiers.com/">Angela Maiers</a> on Angela Maiers Educational Services</p>
<p><a href="http://www.jonobacon.org/2009/11/06/the-intersection-of-quality-and-expectations/" target="_blank">The Intersection Of Quality And Expectations</a> by Jono Bacon on jonobacon@home</p>
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		<title>Turbulence, IT and The New CIO</title>
		<link>http://ericbrown.com/turbulence-it-and-the-new-cio.htm</link>
		<comments>http://ericbrown.com/turbulence-it-and-the-new-cio.htm#comments</comments>
		<pubDate>Thu, 22 Oct 2009 14:00:43 +0000</pubDate>
		<dc:creator>Eric D. Brown</dc:creator>
				<category><![CDATA[Information Technology]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Organization]]></category>
		<category><![CDATA[People]]></category>
		<category><![CDATA[Social media]]></category>
		<category><![CDATA[Technology Strategy]]></category>
		<category><![CDATA[The New CIO]]></category>
		<category><![CDATA[Thinking]]></category>
		<category><![CDATA[Agile software development]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Chief information officer]]></category>
		<category><![CDATA[John Boyd]]></category>
		<category><![CDATA[Methodologies]]></category>
		<category><![CDATA[New CIO]]></category>
		<category><![CDATA[OODA Loop]]></category>

		<guid isPermaLink="false">http://ericbrown.com/?p=2937</guid>
		<description><![CDATA[
The New CIO is a weekly article about the challenges facing today’s CIO as well as what can be done to prepare for future challenges.
I just completed reading The Upside of Turbulence: Seizing Opportunity in an Uncertain World. Great book.  Go buy it&#8230;the link above is an affiliate link or just go grab one from [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><a title="Donald Sull - Upside of Turbulence" href="http://www.amazon.com/gp/product/0061771155?ie=UTF8&amp;tag=edbholdings-20&amp;linkCode=as2&amp;camp=1789&amp;creative=390957&amp;creativeASIN=0061771155" target="_blank"><img class="size-full wp-image-2938 alignright" title="Turbulence, IT and the CIO" src="http://ericbrown.com/wp-content/uploads/2009/10/41R0BoPBcJL._SL160_1.jpg" alt="Turbulence, IT and the CIO" width="106" height="160" /></a></p>
<p><em>The New CIO is a weekly article about the challenges facing today’s CIO as well as what can be done to prepare for future challenges.</em></p>
<p>I just completed reading <a title="Donald Sull - The Upside of Turbulence" href="http://www.amazon.com/gp/product/0061771155?ie=UTF8&amp;tag=edbholdings-20&amp;linkCode=as2&amp;camp=1789&amp;creative=390957&amp;creativeASIN=0061771155" target="_blank">The Upside of Turbulence: Seizing Opportunity in an Uncertain World</a>. Great book.  Go buy it&#8230;the link above is an affiliate link or just go grab one from your favorite bookseller.</p>
<p>The book does an excellent job of discussing the world of business and the role that turbulence has played in shaping it.  Donald Sull does a great job describing how to embrace turbulence and seize the opportunities that turbulence can bring.</p>
<p>How do you embrace turbulence?   By being agile.</p>
<p>Before we continue, don&#8217;t confuse &#8216;being agile&#8217; with the <a class="zem_slink" title="Agile software development" rel="wikipedia" href="http://en.wikipedia.org/wiki/Agile_software_development">agile development</a> methodology&#8230;.while they may be similar, for the purposes of this article, I&#8217;ll be talking about a different &#8216;agile&#8217;.</p>
<p>That said, let me clear up what I mean when I saw agile (and what Donald Sull means when he uses it): Agile isn&#8217;t about speed. Agile has to do with the ability to change course when needed. Being agile means taking a look at your organizational landscape (strategy, operations, etc) and breaking up the long-term view into smaller samples of time to make it easier to see and respond to opportunities.</p>
<p>Dr Sull defines agility as:</p>
<blockquote><p>&#8220;the capacity to identify and capture opportunities more quickly than rivals&#8221; (p. 138).</p></blockquote>
<p>In addition, he uses the concept of air warfare to help tell the story of how agility can provide tremendous benefits.  Out of these stories of air warfare, Dr Sull introduces <a class="zem_slink" title="John Boyd (military strategist)" rel="wikipedia" href="http://en.wikipedia.org/wiki/John_Boyd_%28military_strategist%29">John Boyd</a>, a military strategist who helped with a lot of the science behind the  <a class="zem_slink" title="F-16 Fighting Falcon" rel="wikipedia" href="http://en.wikipedia.org/wiki/F-16_Fighting_Falcon">F-16</a> and F-18 fighter jets, and <a href="http://www.fastcompany.com/magazine/59/pilot.html" target="_blank">Boyd&#8217;s OODA Loop</a>.</p>
<div class="wp-caption aligncenter" style="width: 500px">
	<a title="John Boyd's OODA Loop by jeffmcneill, on Flickr" href="http://www.flickr.com/photos/jeffmcneill/3532998948/" target="_blank"><img title="John Boyd's OODA Loop" src="http://farm3.static.flickr.com/2465/3532998948_2af14406e8.jpg" alt="John Boyd's OODA Loop" width="500" height="266" /></a>
	<p class="wp-caption-text">John Boyd&#39;s OODA Loop (Courtesy of Jeff McNeill&#39;s Flickr stream)</p>
</div>
<p>What is the OODA loop?  It stands for <strong>Observe, Orient, Decide, Act</strong>.</p>
<p>What does it have to do with IT? Everything.</p>
<p>In order to be an effective IT group and CIO in the world today, you&#8217;ve got to have some flexibility (i.e., be agile) so you can move quickly when opportunities arise.</p>
<p>As we all know, we are being asked to do more with less.  The only way to do that, is to remain flexible (<a href="http://ericbrown.com/can-you-do-it-all-the-new-cio-series.htm" target="_blank">as well as have a good team and not overwork them</a>).  In addition to being agile, you&#8217;ve got to have a <a href="http://ericbrown.com/minding-the-gap-between-strategy-and-tactics-the-new-cio-series.htm" target="_blank">strategic plan and know how to execute that plan</a>.</p>
<p>By using the OODA model, you might be able to be agile, plan and react as necessary.  Let&#8217;s look at how you might incorporate the OODA model into your business life.</p>
<p><strong>Observe</strong></p>
<p>To use the OODA model, the first (and perhaps most important) step is to continuously observe.</p>
<p>Observe your situation.  Look at your organization, team and the competitive landscape.  What can you and your IT team do to help move the company forward?</p>
<p>In addition, observe how your team operates. Do you have enough people?  Do you have the right people?</p>
<p>Is your strategic plan still valid based on these observations? What are the politics of your organization?</p>
<p><strong>Orient</strong></p>
<p>While observing, you&#8217;ll need to orient yourself to your landscape.  Orientation (in the OODA model) is all about positioning yourself.</p>
<p>Is your organization changing direction?  Are your competitors doing something differently that previously?  Is your team becoming overloaded?  Do you have the right people on board to make your plans successful?</p>
<p><strong>Decide</strong></p>
<p>You are observing your situation and have oriented yourself to the climate&#8230;.now all you have to do is decide to do something.  Can you make a decision?  You better be able to.</p>
<p>In a turbulent world, you don&#8217;t have time to wait or over-analyze&#8230;you&#8217;ve got to decide quickly and move on.  In the world of air warfare, if you wait you die and in today&#8217;s world your fate and your organization&#8217;s fate might just hang on your ability to decide.</p>
<p><strong>Act</strong></p>
<p>You&#8217;ve decided on a plan of action.  Now you need to execute it.  If you&#8217;ve observed, oriented and made the right decision, you can act with ease&#8230;but do you have the right people in place?</p>
<p>Many organizations plan well but very few ACT well.  The ability to act and react after observing &amp; orienting is a major reason that some organizations succeed and others don&#8217;t.</p>
<p><strong>The New CIO &amp; The Loop</strong></p>
<p>The OODA model is built with feedback loops.  Each action is fed back to the observation stage to review for tweaks.  I&#8217;ve found that most organizations are missing this feedback mechanism&#8230;strategic plans are made and &#8216;rolled out&#8217; without any feedback nor any way to change course quickly.</p>
<p>Dr Sull introduces his own version of the OODA loop&#8230;he calls it the &#8216;agility loop&#8217;.  The agility loop has four stages:</p>
<ul>
<li>Make sense of situation</li>
<li>Make choices</li>
<li>Make it happen</li>
<li>Make revisions</li>
</ul>
<p>I like what Dr Sull has to say about the agility loop&#8230;whether you use the OODA loop or Sull&#8217;s Agility loop, you&#8217;ll be in a position to improve your agility.</p>
<p>To succeed in the future, The New CIO has to remain agile.  Using the OODA loop (or Dr Sull&#8217;s agility loop) helps you keep your mindset right.  Remember to observe, orient, decide &amp; act. Then repeat.</p>
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		<title>Can you do it all? &#8211; The New CIO Series</title>
		<link>http://ericbrown.com/can-you-do-it-all-the-new-cio-series.htm</link>
		<comments>http://ericbrown.com/can-you-do-it-all-the-new-cio-series.htm#comments</comments>
		<pubDate>Thu, 15 Oct 2009 14:00:02 +0000</pubDate>
		<dc:creator>Eric D. Brown</dc:creator>
				<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Information Technology]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Organization]]></category>
		<category><![CDATA[People]]></category>
		<category><![CDATA[Strategy]]></category>
		<category><![CDATA[Technology Strategy]]></category>
		<category><![CDATA[The New CIO]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Business model]]></category>
		<category><![CDATA[Chief information officer]]></category>
		<category><![CDATA[New CIO]]></category>
		<category><![CDATA[Strategy & Tactics]]></category>

		<guid isPermaLink="false">http://ericbrown.com/?p=2932</guid>
		<description><![CDATA[The New CIO is a weekly article about the challenges facing today’s CIO as well as what can be done to prepare for future challenges.
I just read a &#8216;call for papers&#8217; from Cutter IT Journal with the title &#8220;The Great Recession Fallout: Will CIOs Be Elevated or Exterminated?&#8221;  It doesn&#8217;t look like they&#8217;ve posted this [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><em>The New <a href="http://ericbrown.com/wp-content/uploads/2009/10/iStock_000001401101XSmall1.jpg"><img class="alignright size-medium wp-image-2933" title="iStock_000001401101XSmall" src="http://ericbrown.com/wp-content/uploads/2009/10/iStock_000001401101XSmall-300x225.jpg" alt="iStock_000001401101XSmall" width="300" height="225" /></a>CIO is a weekly article about the challenges facing today’s CIO as well as what can be done to prepare for future challenges.</em></p>
<p>I just read a &#8216;call for papers&#8217; from Cutter IT Journal with the title &#8220;The Great Recession Fallout: Will CIOs Be Elevated or Exterminated?&#8221; <em> It doesn&#8217;t look like they&#8217;ve posted this latest call for papers on their <a href="http://www.cutter.com/content-and-analysis/journals-and-reports/cutter-it-journal/callforpapers.html" target="_blank">website</a>, but you should be able to find it there sometime soon.</em></p>
<p>While I&#8217;ve already been thinking about this topic for some time (an example can be seen in last week&#8217;s post titled &#8220;<a href="http://ericbrown.com/the-future-of-it-and-the-cio-the-new-cio-series.htm" target="_blank">The Future of IT &amp; The CIO</a>&#8220;) it&#8217;s good to see  there are other folks thinking about the same thing.</p>
<p>A passage in the email really made me stop and think about what we (industry, IT &amp; CIO&#8217;s) are doing.  Here&#8217;s what caught my eye:</p>
<blockquote><p>No longer singularly pursuing either an innovation or an efficiency agenda, CIOs may now need to pursue both as their firms are driven by both the need for efficiency and the fear of having an obsolete business model. While CIOs have for some time been asked to contribute in strategic and tactical ways, has this recession pushed them too hard down both paths?</p></blockquote>
<p>Take a look at that last sentence and think about it. We&#8217;ve been pushing (and been pushed) to do &#8216;more with less&#8217; for quite a while now.  We are being asked to be strategic and tactical.  Our IT Staff are being asked to be both technical and business savvy at the same time.  This is a fact of life&#8230;but is it a reality?  Are we really able to do everything asked of us?</p>
<p>Can you really focus on the strategic and tactical at the same time?  Can you really expect your technical staff to interface with the business?  Have we cut our staffs and budgets so far that we&#8217;ve cut out ability to deliver real value? Are we running on empty these days?</p>
<p>Great questions (I think anyway).</p>
<p><strong>Can you (or your team) really do it all?</strong></p>
<p>There is a point at which you and your team become overloaded.  In a normal economy, this overload could be offset by hiring new staff, but in this recession there&#8217;s no new staff and many organizations aren&#8217;t bringing in new contractors either.  At some point, the overload becomes too much and you and/or your team need to pull back the effort or you&#8217;ll overload your circuits and burn yourself or your team out.  Just like the fuel gauge shown above, you and your team will be running on empty.</p>
<p>The New CIO needs to know when they can take on the extra work and responsibilities and when they need to push back at the organization to ensure proper staffing levels.</p>
<p>In addition, the New CIO must ensure that they have the right mix of IT staff.  If we&#8217;re being asked to be both strategic and tactical, you better have some folks who can do both.  If you have to interface with the organization, you better make sure you have IT staff who can interface with the business.</p>
<p>Lastly, as I&#8217;ve said before, in this age of doing more with less, <a href="http://ericbrown.com/leading-by-saying-no-the-new-cio-series.htm" target="_blank">the New CIO has to lead by saying no</a> as much as they can.  The organization has to understand what the IT group is capable of and what will take additional staff and/or budget.</p>
<p>Keep your eye on your team and make sure they&#8217;ve got a bit of fuel left at all times.  Keep working hard and moving closer to your goals&#8230;but make sure you aren&#8217;t killing your staff.</p>
<p>Take a few minutes and ask yourself and your team: Can you really do it all?  If the answer is no, start building a business case for what needs to change, how it needs to change and why. That business case needs to land on every leader&#8217;s desk within the organization and you&#8217;d better drive hard to make the changes necessary.  If you don&#8217;t you might just find yourself looking at a staff who&#8217;s running on empty and an economy that has just moved out of the recession&#8230;and you&#8217;ve got no way to do what needs to be done to take advantage of the changes.</p>
<p>That said, if your organization was working right, the recession would be the time to invest in additional staff and projects&#8230;not cut staff and projects.  But that&#8217;s a topic for another post <img src='http://ericbrown.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>Luck and The New CIO &#8211; or what I did on my vacation</title>
		<link>http://ericbrown.com/luck-and-the-new-cio-or-what-i-did-on-my-vacation.htm</link>
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		<pubDate>Thu, 01 Oct 2009 14:10:55 +0000</pubDate>
		<dc:creator>Eric D. Brown</dc:creator>
				<category><![CDATA[Information Technology]]></category>
		<category><![CDATA[People]]></category>
		<category><![CDATA[Technology Strategy]]></category>
		<category><![CDATA[The New CIO]]></category>
		<category><![CDATA[Grand Teton National Park]]></category>
		<category><![CDATA[NationalPark]]></category>
		<category><![CDATA[Old Faithful Geyser]]></category>
		<category><![CDATA[Yellowstone National Park]]></category>

		<guid isPermaLink="false">http://ericbrown.com/?p=2927</guid>
		<description><![CDATA[The New CIO is a weekly article about the challenges facing today’s CIO as well as what can be done to prepare for future challenges.
My wife and I took a vacation last week.  We spent 7 days in two of the most exciting and beautiful places on earth &#8211; Yellowstone National Park and the Grand [...]]]></description>
			<content:encoded><![CDATA[<p></p><div class="wp-caption alignright" style="width: 192px">
	<img title="Old Faithful + Rainbow" src="http://farm4.static.flickr.com/3456/3971107861_e566d5f4cf_m.jpg" alt="Old Faithful Erupting + Rainbow" width="192" height="240" /><a title="Old Faithful Erupting + Rainbow by eric@ericbrown.com, on Flickr" href="http://www.flickr.com/photos/ericbrown/3971107861/"></a>
	<p class="wp-caption-text">Old Faithful erupting with a rainbow by Eric D. Brown</p>
</div>
<p><em>The New CIO is a weekly article about the challenges facing today’s CIO as well as what can be done to prepare for future challenges.</em></p>
<p>My wife and I took a vacation last week.  We spent 7 days in two of the most exciting and beautiful places on earth &#8211; Yellowstone National Park and the Grand Tetons National Park.</p>
<p>We had a great time in both parks and took lots of photos.  Most were good. Some were excellent. Some were not-so-good (Feel free to jump over and view some of the better photos on <a href="http://www.flickr.com/photos/ericbrown/" target="_blank">my flickr account</a>).</p>
<p>The <a href="http://www.flickr.com/photos/ericbrown/sets/72157622484673204/" target="_blank">scenery</a> and <a href="http://www.flickr.com/photos/ericbrown/sets/72157622461427842/" target="_blank">wildlife</a> in both parks are amazing and it seems that we chose the right time of year to go&#8230;lots of color in the trees and quite a bit of wildlife movement.  Tracie and I hit just about every road, turnout and gravel path we could find in both parks and saw tons of wildlife.</p>
<p>I learned a lot from this trip.  I learned that I have a great camera (a Canon 5D) that&#8217;s perfect for landscapes but not as perfect for wildlife.  I have two great lenses (Canon EF 24-105L and Canon EF 400 f/5.6 L) that were great for their respective photos  (the former for landscape &amp; the latter for wildlife).  I also learned that when shooting landscapes and wildlife, it pays to have 2 camera bodies to keep from changing the lenses out constantly.</p>
<p>I also learned that regardless of how much preparation and hard work you put into something, a little bit of luck is helpful too.</p>
<p><strong>What&#8217;s your point Eric?<br />
</strong></p>
<p>If you were wondering if the above was just filler material to pad this post, you&#8217;d be wrong.   I&#8217;m actually leading to a point here&#8230;I hope <img src='http://ericbrown.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<p>My point is this:</p>
<p><em>You can have the best equipment, the best skills, the best plan and and even the best strategy&#8230;but sometimes (often many times) luck plays a large role in the outcome.</em></p>
<p>We spent months planning our trip.  We read tons of books and blogs and visited many discussion forums about photography and the parks.  We planned out where we&#8217;d stay based on what part of the park(s) we wanted to see.  We made sure we had the right equipment.</p>
<p>Then&#8230;we got to the parks.  Most of our plans worked out well.  We got to see just about everything we wanted to see.  We saw lots of beautiful scenery and tons of wildlife.  But..we didn&#8217;t get to see everything.  We missed the bears.  We missed the big-horn sheep.  We missed seeing a bull moose up close.</p>
<p>Didn&#8217;t we plan well? Sure. Were we prepared? We think so.</p>
<p>We were in the &#8216;right&#8217; spots at the &#8216;right&#8217; time with the &#8216;right&#8217; equipment.  But yet the outcome was less than favorable. What happened?  Well&#8230;we missed out on that thing called luck a few times.</p>
<p><strong>Luck and The New CIO</strong></p>
<p>Luck is important to any organization.  You can hire the right people. You can have the right strategy.  You can have the perfect plan and the cutting-edge technology.  You can be as prepared as you can be&#8230;.but without a little luck on your side, you may fall short of your goal.</p>
<p>We&#8217;ve all heard that success is 10% inspiration and 90% perspiration.  I would agree with that&#8230;.if you have the ability to expend 90% of your effort on one task.  These days we don&#8217;t.</p>
<p>Tracie and I had a week to spend in two large parks so we had to rely on some luck to help us out&#8230;.and for the most part, we were quite lucky.  We got to see a <a href="http://www.flickr.com/photos/ericbrown/3957351436/" target="_blank">baby Moose</a>, a <a href="http://www.flickr.com/photos/ericbrown/3957348936/" target="_blank">Pine Marten</a> and a <a href="http://www.flickr.com/photos/ericbrown/3956571407/in/photostream/" target="_blank">juvenile Eagle</a>&#8230;what else could we ask for? <img src='http://ericbrown.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p><strong>What can The New CIO do?</strong></p>
<p>Do everything in your power to be ready when the luck comes around.  Hire the best people.  Have the right strategy and the right plan.  Have the best technology strategy.</p>
<p><em><strong>Lastly&#8230;.do everything you can to make your own luck.</strong></em></p>
<p>Did Tracie and I give up when the animals didn&#8217;t come to the exact spot we expected? Nope&#8230;we set out to find them.   We still didn&#8217;t see the bears or bighorn sheep but we did manage to track down a <a href="http://www.flickr.com/photos/ericbrown/3956572399/" target="_blank">female moose who came within 30 yards</a> of us and of course that <a href="http://www.flickr.com/photos/ericbrown/3957351436/" target="_blank">cute baby moose</a>.</p>
<p>Oh yea&#8230;that <a href="http://www.flickr.com/photos/ericbrown/3957348936/" target="_blank">Pine Marten</a> i mentioned above?  Pure luck.  We were eating lunch at a picnic table and he popped his head out of the rocks.  We were prepared with a our cameras &#8216;just in case&#8217; and got some great shots of an animal that few get to see.</p>
<p>As a CIO, you&#8217;ve got to do the &#8216;<a href="http://ericbrown.com/defining-right-the-new-cio-series.htm">right</a>&#8216; things and the &#8216;<a href="http://ericbrown.com/leading-by-saying-no-the-new-cio-series.htm">hard</a>&#8216; things. Do what you can to be prepared and then look for those little signs that luck is on your side.  When you see the lucky signs, you should move quickly to take advantage of the luck because luck doesn&#8217;t always last.</p>
<p><em>Join me next week for another article in The New CIO series.</em></p>
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		<title>Agility and The New CIO</title>
		<link>http://ericbrown.com/agility-and-the-new-cio.htm</link>
		<comments>http://ericbrown.com/agility-and-the-new-cio.htm#comments</comments>
		<pubDate>Thu, 27 Aug 2009 23:31:57 +0000</pubDate>
		<dc:creator>Eric D. Brown</dc:creator>
				<category><![CDATA[Information Technology]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[People]]></category>
		<category><![CDATA[Project Management]]></category>
		<category><![CDATA[Technology Strategy]]></category>
		<category><![CDATA[The New CIO]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Chief information officer]]></category>
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		<category><![CDATA[New CIO]]></category>
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		<guid isPermaLink="false">http://ericbrown.com/?p=2907</guid>
		<description><![CDATA[The New CIO is a weekly article about the challenges facing today’s CIO as well as what can be done to prepare for future challenges.
Are you agile?
I&#8217;m not talking about the Agile development methodology&#8230;I&#8217;m talking about BEING agile.  Are you able to deliver what your organization needs (with less resources)?
Build it&#8230;.or they will
Do you have [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><em>The New CIO is a weekly article about the challenges facing today’s CIO as well as what can be done to prepare for future challenges.</em></p>
<p>Are you agile?</p>
<p>I&#8217;m not talking about the <a class="zem_slink" title="Agile software development" rel="wikipedia" href="http://en.wikipedia.org/wiki/Agile_software_development">Agile development</a> methodology&#8230;I&#8217;m talking about BEING agile.  Are you able to deliver what your organization needs (with less resources)?</p>
<p><strong>Build it&#8230;.or they will</strong></p>
<p>Do you have a <a href="http://ericbrown.com/shadow-it-aka-doing-what-it-wontcant.htm">Shadow IT</a> group or groups in your organization?  If you said no, I&#8217;d bet you&#8217;d be wrong.   There are always Shadow groups within organizations&#8230;.the difference between your organization and others has to do with the governance and <a class="zem_slink" title="Network security" rel="wikipedia" href="http://en.wikipedia.org/wiki/Network_security">network security</a>.  Perhaps you don&#8217;t have a full-blown shadow IT group with non-supported applications and and/or hardware, but I&#8217;d put money on the fact that there is a person within your company that has purchased access to a software-as-a-service (SaaS) product.</p>
<p>Why would someone go outside your IT organization?  That&#8217;s an easy answer&#8230;.because you can&#8217;t get things done for them.</p>
<p>Forget that <a class="zem_slink" title="Information technology governance" rel="wikipedia" href="http://en.wikipedia.org/wiki/Information_technology_governance">IT governance</a>, security and processes have to be followed&#8230;the end-user can&#8217;t get what they need from you so they go out and find something on their own.  If you&#8217;re lucky, all they&#8217;ve done is purchase a SaaS application. If you&#8217;re unlucky they&#8217;ve gone out and procured a third-party platform that they want to integrate with the rest of your IT systems.</p>
<p><strong>Why does Shadow IT exist?</strong></p>
<p>There&#8217;s a ton of reasons that these types of things occur, but most simply, Shadow IT arises because people don&#8217;t feel they are getting what they need from the IT group.</p>
<p>They feel like it&#8217;s too difficult to work with IT.  It takes too long to get things done.  There are too many restrictions placed upon them from IT.</p>
<p>You know what? They&#8217;re right!  At least from their perspective, they are.  Think about it.  Should it take a year to get a new <a class="zem_slink" title="Project management" rel="wikipedia" href="http://en.wikipedia.org/wiki/Project_management">project management</a> tool setup for your Marketing group?  Should your Finance group really have to care about the technical restrictions?  I say no.</p>
<p><strong>How do you fix it?</strong></p>
<p>While I believe the real answer is a difficult and deep one but the place to start to looking for answers is a simple one: Be agile.</p>
<p>Make it easier for your organization to get things done. Make it easy for your Marketing group to implement a PM tool.  Take the restrictions out of the equation when talking to Finance about a new platform.  Understand their needs first and then you and your IT staff figure out how to deliver the system that they need.</p>
<p>The New CIO will have to be agile and build an agile team. Agility can mean many thinks but it doesn&#8217;t mean you have to ignore IT governance, security or your processes&#8230;just don&#8217;t use them as excuses for not getting things done.</p>
<p><em>Join me next week for another article in The New CIO series.</em></p>
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		<title>Innovation and The New CIO</title>
		<link>http://ericbrown.com/innovation-and-the-new-cio.htm</link>
		<comments>http://ericbrown.com/innovation-and-the-new-cio.htm#comments</comments>
		<pubDate>Thu, 06 Aug 2009 14:00:17 +0000</pubDate>
		<dc:creator>Eric D. Brown</dc:creator>
				<category><![CDATA[Information Technology]]></category>
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		<category><![CDATA[Organization]]></category>
		<category><![CDATA[Strategy]]></category>
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		<category><![CDATA[The New CIO]]></category>
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		<description><![CDATA[
The New CIO is a weekly article about the challenges facing today’s CIO as well as what can be done to prepare for future challenges.
Innovation.
That&#8217;s a powerful word.  It can conjure up many feelings and thoughts, but does the word mean anything to the CIO and/or the IT Group?
Do most IT organizations know what innovation [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><a href="http://ericbrown.com/wp-content/uploads/2009/08/iStock_000005845718XSmall1.jpg"><img class="alignright size-full wp-image-2888" title="Innovation and The New CIO" src="http://ericbrown.com/wp-content/uploads/2009/08/iStock_000005845718XSmall1.jpg" alt="Innovation and The New CIO" width="226" height="339" /></a></p>
<p><em>The New CIO is a weekly article about the challenges facing today’s CIO as well as what can be done to prepare for future challenges.</em></p>
<p>Innovation.</p>
<p>That&#8217;s a powerful word.  It can conjure up many feelings and thoughts, but does the word mean anything to the CIO and/or the IT Group?</p>
<p>Do most IT organizations know what innovation really means? Is it the job of the IT group and Chief Information Officer to help drive innovation?</p>
<p>I believe it is.  I believe the CIO has to step out from the role of IT leader and move into a role of innovation leader within the organization.</p>
<p><strong>CIO = Chief Innovation Officer?</strong></p>
<p>We probably won&#8217;t see a title change, but The New CIO will need to be able to not only speak the language of business and technology, but also the language of innovation.  The New CIO will needs to be comfortable talking about the world of now as well as the world of tomorrow.</p>
<p>Gone are the days of waiting on the sidelines to see what other companies are doing.  The New CIO has to have their finger on the pulse of popular culture, technology culture and academia to know where society is going, what technology is available now and in the near future and where technology is going in the long term.</p>
<p>Can The New CIO really do this? I think they have to.  The New CIO must take a lead in innovating.</p>
<p>While the CIO still has to worry about IT Operations, Governance,  Security, Project Management and everything in the world of IT, if The New CIO can build the <a title="Defining “Right” – The New CIO Series" href="http://ericbrown.com/defining-right-the-new-cio-series.htm">right team</a>, they&#8217;ll have more time to focus on the responsibilities of driving innovation throughout the enterprise.</p>
<p>What other group or person within an organization is better positioned than The New CIO?  The majority of innovative ideas today revolve around using technology in some manner.   What better way for The New CIO to drive home the value of  IT than to help lead innovation.</p>
<p>The New CIO has a lot of hats to wear: Portfolio manager,  Leader, Strategist are just a few.   Add Innovator to that list and you might just have the perfect CIO.</p>
<p><strong>From CIO to Innovator to CEO?</strong></p>
<p>Many organizations are looking for people who can think strategically and innovate.  Add to that, the ability to blend technology with business, and you&#8217;ve got the makings of a great CEO.</p>
<p>Put on your thinking hat, dust off your strategic thinking skills (hopefully they aren&#8217;t too dusty!) and start driving innovation. For the CIO who figures out how to do these things well, they might just find themselves being sought out for larger leadership roles within the organization.</p>
<p>Take that step from operational CIO to The New CIO&#8230;you just might find it&#8217;s fun being involved in changing the way to the organization does business.  You might also find yourself in the CEO position in the future.</p>
<p><em>Join me next week for another The New CIO article.</em></p>
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