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Eric D. Brown – Technology, Strategy, People & Projects

Eric D. Brown – Technology, Strategy, People & Projects
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Archive for "People"

  • Leadership, People

    Posted on June 21st, 2009

    Written by Eric D. Brown

    Tags

    Business, Dallas Business Journal

    Acting vs Being

    I just finished reading an article in the Dallas Business Journal titled Acting like a a ‘Best Boss’ and the only thing I could think about while reading it (and after reading it) was why ACT?  Why not BE?
    The article has some great suggestions for ‘acting’ like the ‘best boss’.  These suggestions are:

    find out what [...]

  • Leadership, Management, People, Strategy, Technology Strategy

    Posted on June 17th, 2009

    Written by Eric D. Brown

    Tags

    Business, Consulting, Leadership, Management, Strategic, Strategic Planning, Strategy

    Strategy, Tactics and Hope

    What happens when you create the best strategic plan in the world but don’t have a plan to implement it?
    Lots of wheel spinning and very little progress.
    What happens when you have a great implementation plan for a poor strategy?
    Lots of wheel spinning and very little progress.
    There are tons of consulting companies out there selling strategic [...]

  • Human Resources, Innovation, Leadership, Organization, People, Strategy

    Posted on June 12th, 2009

    Written by Eric D. Brown

    Tags

    Business, Business Services, customerservice, Human Resources, Management, Marketing, Zappos

    Humanity and Business

    Can an organization be built on individuality with a focus on bringing humanity back to business?
    I think so.
    The modern day corporation was developed to build ’stuff’.  To build ’stuff’, organization was needed.  To keep the organization flowing, management was needed.  Management created processes, procedures, flowcharts, operational efficiencies, human resources, etc etc etc.
    Many of these things [...]

  • Leadership, Management, People

    Posted on June 9th, 2009

    Written by Eric D. Brown

    Tags

    human capital, Leadership, Management

    Do you have a ‘go to’ person on your team?

    Every team/group has a ‘go to’ person. You know…that person that you (and others) know you can count on to ‘get stuff done’.
    You find yourself always relying on the one or two people on your team that can move a mountain but have you ever thought about what affect you might be having on that [...]

  • Information Technology, Leadership, People

    Posted on May 9th, 2009

    Written by Eric D. Brown

    Tags

    No Asshole Rule, Organization

    Rewarding Bad Client Behavior…just say no.

    I’ve always tried to go the extra mile for a client/customer when they have a complaint.  I want to resolve their issue and turn their bad experience into a good one.
    But what happens when you have a client who continues to act badly? Should you continue to go out of your way to treat them [...]

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