Perhaps you’ve read my rant on Blu Domain…maybe you haven’t. If not, feel free to click over and read it here.
Well…today I’m going to praise PortfolioSitez, a Blu Domain competitor. In our search for a web host for my wife’s photography business, a moment to keep photography, we ran across quite a few services. Blu [...]
A recent study by researchers at University of Michigan and University of Richmond shows that outsourcing/offshoring certain aspects of your business can affect customer loyalty. The research, titled “Does Offshoring Impact Customer Satisfaction?” and posted on the Social Science Research Network, points to collected data that shows:
offshoring of front office processes that interface directly with [...]
It’s been a while since I’ve railed against bad customer service….namely because I’ve not been too upset with the various services that I’ve received.
But…that streak has been broken.
A new definition for poor customer service has been set by a company called “Blu Domain“, specifically by “Aundrea”. My wife and I purchased a website from them [...]
This is a guest post written by Heather Johnson, who regularly writes on the topic of career exploration. See her byline at the end of this article for Heather’s contact information.
Although employee engagement might be the buzzword around the office, customer retention is obviously important as well. Managers can become so focused on marketing that [...]
For those that haven’t read about it, I had some problems with my brand new Saturn Aura last year. I had the car for 4 months and only got to drive it ~ 3months because it was in the shop so much. Read more about the saga here.
The last update I provided [...]
