I was recently reading Dagmar Recklies’ article titled What Makes a Good Change Agent? and started thinking about some of the people that I know who are good at change…and some who completly destroy any opportunities for change. In the article, 15 Competencies are listed that a good change agent should have. These competencies are: [...]
Links for June 28 2009
Why Your Corporate Message Isn’t Being Heard by Jason Falls on Social Media Explorer The 7 Sins of Customer Service by Valeria Maltoni on Conversation Agent Productivity gains in software engineering are powering innovation by Auren Hoffman on Summation Boosting Engagement While Cutting Costs by Jeannie Ruhlman and Cheryl Siegman on Gallup’s Organizational Performance Blog [...]
The New CIO – a new weekly series
I’ve been thinking about writing a weekly article and finally found a topic that I think lends itself well to this approach. I’m planning on writing about ‘The New CIO” and covering topics that CIO’s today (and tomorrow) need to be thinking about, planning for, and doing to meet the needs of the organization in [...]
Beware of the Linear Thinking Trap
Acting vs Being
I just finished reading an article in the Dallas Business Journal titled Acting like a a ‘Best Boss’ and the only thing I could think about while reading it (and after reading it) was why ACT? Why not BE? The article has some great suggestions for ‘acting’ like the ‘best boss’. These suggestions are: find [...]
Book Review: The Element
I just finished reading The Element: How Finding Your Passion Changes Everything and have to say that I really enjoyed it. While the book spends a little too much time in the realm of ‘celebrity worship’ (i.e., there are LOT of celebrities that have found ‘the element’ apparently), the book is still a very good [...]
Strategy, Tactics and Hope
What happens when you create the best strategic plan in the world but don’t have a plan to implement it? Lots of wheel spinning and very little progress. What happens when you have a great implementation plan for a poor strategy? Lots of wheel spinning and very little progress. There are tons of consulting companies [...]








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