I’ve always tried to go the extra mile for a client/customer when they have a complaint. I want to resolve their issue and turn their bad experience into a good one.
But what happens when you have a client who continues to act badly? Should you continue to go out of your way to treat them [...]
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I’ve just submitted my last requirement for my last class in the Spring 2009 semester. Whew. I’m now 43% complete with the doctoral work…should be done with coursework around this time next year.
Current Status (May 2009)
39 hours complete
52 remaining (27 hours coursework, 25 hours dissertation)
43% complete.
Coursework completion ~ mid-2010
Dissertation completion ~2012.
I’m taking another six hours [...]
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