From the monthly archives:

January 2008

Better to be a Generalist or Expert?

by Eric D. Brown on January 29, 2008 · View Comments

in Blog, Misc

GM is replacing my car

by Eric D. Brown on January 19, 2008 · View Comments

in Blog, Customer Service

Saturn Aura – Final Update??

by Eric D. Brown on January 15, 2008 · View Comments

in Blog, Customer Service

The 90/10 rule for Projects?

by Eric D. Brown on January 10, 2008 · View Comments

in Blog, Project Management

Saturn Aura Problem – Update #5

by Eric D. Brown on January 3, 2008 · View Comments

in Blog, Customer Service