Competitive Advantage and the Resource Based View of the Firm

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As a follow up to my previous post titled Competitive Advantage – The Human Capital Approach, I wanted to take a second to talk a little bit about the Resource Based View of the firm that I mentioned in the previous post.  Before I continue, if you are interested in this topic, definitely take a [...]

Competitive Advantage – The Human Capital approach

I was asked recently to describe how an organization can use its human capital to create competitive advantage. I fell into the trap of using Porter’s descriptions and other schemes of describing what it is and how to achieve it and while I was talking I saw eyes glazing over and people losing interest very [...]

Information Technology & Security

Anyone catch Ben Worthen’s article on the Wall Street Journal’s Business Technology Blog? The article, titled “Shocking New Survey: Employees Willfully Violate Security“, got me thinking about Information Technology & Security. Now…I’m not a security person. I understand the technologies and the reasons for enacting security measures but I have no experience running IT security [...]

Product Management – Advice needed

Anyone have any advice for some good books, websites, blogs, etc related to product management? I’m learning more about Product Management as a field and would like to dig deeper into subject.

Thunderbird & Lightning

I’ve been using Thunderbird for about 3 months since moving from Gmail to Fusemail and have been fairly happy with it. There are a few quirks that I could do without and/or would like to see changed but I’m working with/around them. The one thing that Thunderbird is missing ‘out of the box’ is a [...]

Photography is tough

I thought I was fairly intelligent when it comes to technology, software and gadgets….until I met the world of photography. Wow. I feel like such a non-geek in this realm. As you might have read, my wife started a photography business (Jordan Brown Photography) and while helping her learn more about the business and the [...]

How to drive customers away

There are tons of websites, articles and blogs about how to build a relationship with your clients. Much has been written about fostering long term relationships and build client loyalty. Bank of America – You need to go read those websites. I’ve been a fairly loyal Bank of America customer for about 5 years now. [...]

Update on my move to Fusemail

This update is an easy one: I love Fusemail. As I noted in my post titled “Moving from Gmail to Fusemail“, Gmail wasn’t quite cutting it for me and I decided to move to Fusemail for ~$7 a month. I’m perfectly happy with Fusemail. The feature set is awesome….a few highlights are below. IMAP access [...]

What I’ve learned as a consultant

So here I am….a consultant. I’ve been operating independently for a while now and have come to the following conclusions: The ‘problem’ is very rarely the problem. Consulting is an art, not a science. Of course, this applies to most careers, but I think some people lose sight of this. There are many people say [...]

My first piece of hate mail

Received my first piece of hate mail this evening. Maybe hate is too strong of a word…maybe I should use ‘critical feedback’ mail. In the email, the author called me ‘very pompose and very proud of what little you have accomplished’ (I assume they meant ‘pompous’ instead of ‘pompose’). I’d like to think that I’m [...]